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Lettings Manager role overseeing day-to-day operations of the lettings department, ensuring properties are marketed and let efficiently while delivering outstanding service to landlords and tenants. This is a hands-on leadership role combining business development, team management, and operational oversight.
Job Responsibility:
Lead, mentor, and manage the lettings team to meet performance targets
Drive portfolio growth by securing new landlords and properties
Ensure compliance with all relevant legislation and industry standards
Oversee tenancy agreements, referencing, and dispute resolution
Manage departmental budgets and financial reporting
Deliver exceptional customer service and handle escalations professionally
Requirements:
Proven experience in a senior lettings role
Strong leadership and team management skills
In-depth knowledge of lettings legislation and property management
Excellent communication, negotiation, and problem-solving abilities