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As Lettings Manager, you will take full responsibility for the performance and growth of our West Bromwich residential lettings team. You will lead, inspire, and develop a high-performing team, drive market share, and ensure an outstanding level of service for both landlords and tenants. This is a hands-on leadership role where you will oversee day-to-day lettings operations, support valuations and property listings, and build strong, long-term relationships within the local property market. It's an excellent opportunity to make a real impact while progressing your career.
Job Responsibility
Lead and grow the West Bromwich lettings team (currently 2 negotiators, with plans to expand to 3)
Manage daily lettings operations, ensuring smooth and efficient processes
Carry out and support valuations and property listings
Drive new business generation and increase market share
Deliver a high standard of service to landlords and tenants
Manage, motivate, and develop team performance
Build and maintain strong local market relationships
Requirements
Proven experience in a managerial or senior lettings role within estate agency
Strong leadership and people management skills, with the ability to motivate and drive a team
Target-driven with a strong focus on delivering results
Excellent organisational skills and attention to detail
A confident communicator with strong interpersonal skills
Resilient, positive, and proactive approach
Local area knowledge is advantageous
Comfortable working in a fast-paced, target-driven environment
Full UK driving licence and willingness to travel
Nice to have
Local area knowledge is advantageous
What we offer
Basic salary of £32,000 plus commission
Car allowance
Clear, structured, and supported career progression
Industry-leading training and continuous professional development