Lettings Manager Job at 360 Resourcing Solutions (Chelmsford)

Job Description

We are seeking a hard working and dynamic Lettings Manager to join our team. As the Lettings Manager, you will be responsible for overseeing the daily operations of the lettings department, managing a team, and ensuring the successful listing and letting of properties. You’ll be responsible for generating new instructions, building landlord relationships, and growing a high-quality lettings portfolio. This role would suit an existing Lettings Manager or a Senior Negotiator/Lettings Lister, looking to to grow in a fast paced company.

Job Responsibility

Winning new lettings instructions and driving business growth
Conducting valuations and converting opportunities
Building and maintaining strong landlord relationships
Negotiating deals and progressing lets through to completion
Contributing to overall lettings strategy and performance
Lead and motivate the lettings team, ensuring they deliver excellent customer service and achieve targets
Provide guidance, training, and support to the lettings team, helping them develop their skills and improve performance
Allocate tasks, set objectives, and monitor team performance to ensure KPIs are met
Conduct regular performance reviews and implement strategies for continuous improvement
Build and maintain strong relationships with landlords, providing them with expert advice on rental yields, market trends, and property management
Work to expand the lettings portfolio by acquiring new business through networking, cold calling, and attending industry events
Proactively seek new clients and expand the business’s presence in the local market
Regularly communicate with landlords to ensure satisfaction, address concerns, and manage expectations
Oversee the advertising of available properties, ensuring that listings are accurate, compelling, and up-to-date on all relevant platforms
Ensure the lettings process complies with all relevant legislation, including safety regulations, tenant rights, and property standards
Stay up-to-date with changes in lettings law and regulations

Requirements

Proven experience in a lettings or property management role, with at least 3-5 years of experience in a senior or managerial capacity
In-depth knowledge of the lettings market, property management, and relevant industry legislation
Strong leadership and team management skills with the ability to motivate and inspire a team
Excellent communication, negotiation, and interpersonal skills
Strong organizational and time-management abilities
A full driving license and own car is required
Ability to manage multiple tasks in a fast-paced environment and meet deadlines
Demonstrated success in winning listings and generating new business
Strong valuation and conversion ability
Commercial mindset with a focus on results
Professional, credible, and confident approach
Self-motivated and driven

What we offer

Competitive salary with performance-based incentives
Car allowance & business mileage paid
Opportunities for career progression within the company
Ongoing training and professional development
Range of 'bonus' days off in addittion to annual leave
Monthly team meals
A friendly and supportive team environment

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