Lettings Manager - Build to Rent Job at 360 Resourcing Solutions (Birmingham)

New

Assistant Manager

Join Our Team as an Assistant Manager at VervLife! At VervLife, we're revolution...

Location

United Kingdom , Exeter

Salary:

30000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

ARLA or IRPM qualification desirable
Experience in residential property or hospitality sectors
Knowledge of English statutory letting requirements
Strong management skills and experience working to budgets and targets
Positive, professional, and customer-focused with strong relationship-building skills
Proactive, resilient, and adaptable with excellent problem-solving abilities
Strong communication skills and ability to influence decisions
Ability to remain calm under pressure and manage time effectively
Willingness to work flexible hours, including weekends and bank holidays

Job Responsibility

Support, train, and motivate the on-site team
Ensure adherence to processes and achievement of SLAs/KPIs
Deliver top-tier service to enhance tenant satisfaction and retention
Help in developing and action plans based on customer satisfaction surveys
Engage with local charities and encourage resident participation
Manage the community app with events and information
Contribute to marketing strategies to maximise returns
Meet income and leasing targets, minimising void periods
Manage lettings enquiries, viewings, and follow the full lettings process
Help with Open Houses, move ins/out, inventory creation, agent management

Fulltime

New

Resident Services Associate

Resident Services Associate – Chapel Wharf, Dandara Living (Part-Time). At Danda...

Location

United Kingdom , Manchester

Salary:

13126.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in customer service, hospitality, residential lettings or property management
Strong IT skills, including Microsoft Word, Excel and Outlook, and confidence using databases or booking systems
A proactive, positive and professional approach
The ability to remain calm and confident in challenging situations

Job Responsibility

Provide a first-class customer experience to residents and guests, acting as one of the key on-site contacts
Handle resident enquiries, feedback and requests, ensuring timely and professional responses
Manage incoming and outgoing parcels and post
Coordinate and manage bookings for resident amenity spaces, ensuring areas remain tidy and presentable
Conduct apartment viewings and support prospective resident enquiries
Complete move-in appointments, inventories, meter readings and key management
Assist with tenancy inspections, mid-term and move-out processes
Log maintenance issues and liaise with the FM team to ensure prompt resolution
Carry out security walks and building inspections as required
Support resident communications, events and community initiatives

What we offer

33 days holiday (pro rata) + option to purchase up to 5 extra days
Employee Assistance Programme (EAP)
Health Hero digital doctor – 24-hour virtual medical support
Health Assured Wisdom App
My Benefits discount platform – access to hundreds of discounts
Cycle-to-work scheme
Employer matched pension scheme up to 5%
Life assurance x3 (with the option to extend to x4)
Competitive parental leave
Quarterly recognition awards

Parttime

Build-To-Rent Account Manager

Home Made is revolutionising the way people experience the rental process. We're...

Location

United Kingdom , London

Salary:

Not provided

Home Made

Expiration Date

Until further notice

Requirements

Must have at least 3+ years experience in Real Estate (Sales, Lettings, Commercial or BTR)
Have a strong ability to assess the market value for the estimated rental values for each client asset
Strategic account management skills and strong business acumen
Exceptional communication skills
Project Management
Problem solving and critical thinking skills

Job Responsibility

Client Management & Onboarding: Act as the primary point of contact for our BtR clients. Provide expert advice and recommendations on industry best practices, market trends, and asset optimisation strategies
Insightful Reporting & Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyse data, providing actionable recommendations to senior management for strategic decision-making
Sales Funnel Optimisation: Take ownership of the sales funnel for each client account, continuously refining and optimising processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth
Training and Development: Train junior sales teams on new sites and key processes for high performance delivery
Marketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results
Project Management: Project manage all accounts, ensuring all aspects are covered from onboarding to offboarding. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges
Stakeholder Management: Work closely with the Customer Success Manager, Leasing Manager and senior leadership team to build clear processes for clients, as well as solution focused responses
Meeting Management: Attend weekly meetings with clients to talk them through key account updates, including solutions and forward looking plans
Culture and Values Carrier: Be a culture and values leader in the business. Work together with the management team to set standards and expectations internally and externally

What we offer

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Build-To-Rent Account Manager

Home Made is revolutionising the way people experience the rental process. We're...

Location

United Kingdom , London

Salary:

Not provided

Home Made

Expiration Date

Until further notice

Requirements

Must have at least 3+ years experience in Real Estate (Sales, Lettings, Commercial or BTR)
Have a strong ability to assess the market value for the estimated rental values for each client asset
Strategic account management skills and strong business acumen
Exceptional communication skills
Project Management
Problem solving and critical thinking skills

Job Responsibility

Client Management & Onboarding: Act as the primary point of contact for our BtR clients. Provide expert advice and recommendations on industry best practices, market trends, and asset optimisation strategies
Insightful Reporting & Analysis: Generate comprehensive reports that offer deep insights into the performance of client portfolios. Analyse data, providing actionable recommendations to senior management for strategic decision-making
Sales Funnel Optimisation: Take ownership of the sales funnel for each client account, continuously refining and optimising processes to drive efficiency and increase conversion rates. Work closely with the internal team to identify areas for improvement and implement targeted strategies for growth
Training and Development: Train junior sales teams on new sites and key processes for high performance delivery
Marketing Strategy Development: Develop and execute tailored marketing strategies for each client's development site, leveraging digital channels, advertising platforms, and other tactics to drive awareness and demand. Monitor campaign performance and adjust strategies as needed to achieve optimal results
Project Management: Project manage all accounts, ensuring all aspects are covered from onboarding to offboarding. Collaborate cross-functionally with internal teams to coordinate efforts and overcome challenges
Stakeholder Management: Work closely with the Customer Success Manager, Leasing Manager and senior leadership team to build clear processes for clients, as well as solution focused responses
Meeting Management: Attend weekly meetings with clients to talk them through key account updates, including solutions and forward looking plans
Culture and Values Carrier: Be a culture and values leader in the business. Work together with the management team to set standards and expectations internally and externally

What we offer

Annual Leave: 24 days leave + your birthday off!
Modern, state of the art offices
Employee Perks: discounts for stores, cinema etc
Yearly Half Day Charity Day
Office Social Events (Summer and Winter Parties)
Our Culture Club run important initiatives and celebrations throughout the year for everyone to get involved in such as: St. Patricks Day, Diwali, Movember etc.
Mental Health First Aiders
On site Gym access, showers (towels & shower gel), and indoor bike storage
Weekly Friday 5pm Happy Hour in the office
Opportunities to upskill in your career through our Learning and Development Programme

Fulltime

Lettings Negotiator

Our client is looking for a motivated Lettings Negotiator to join their team in ...

Location

United Kingdom , East London

Salary:

29226.00 - 32473.00 GBP / Year

Goodman Masson

Expiration Date

Until further notice

Requirements

Experience in a sales or target-driven role
Knowledge of the London lettings market, particularly build-to-rent (desirable)
Strong IT skills and proficient in written and verbal communication
Driving licence required

Job Responsibility

Manage the full lettings process from enquiry to move-in
Negotiate terms and conditions of new lets in line with internal policies
Ensure smooth tenancy progression and compliance with internal and legal requirements
Provide first-class service to all clients, tenants, and contractors
Work closely with colleagues to achieve team goals

What we offer

PRP

Fulltime

Property Manager

Step into a Career with Impact at Dandara Living! If you’re ready to take your c...

Location

United Kingdom , Milton Keynes

Salary:

30000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a client-facing property management role
Background in Single Family Housing, Build-to-Rent, PBSA or a leading letting agency (desirable)
Excellent customer service with strong verbal and written communication skills
Strong organisational skills and attention to detail
Ability to work autonomously and confidently manage your workload
A proactive, professional and collaborative approach
Strong problem-solving skills with sound judgement
A high level of discretion and confidentiality

Job Responsibility

Carry out six-monthly property inspections across the SFH portfolio
Identify and report maintenance, health & safety and compliance issues
Coordinate and conduct tenant move-ins, check-ins and check-outs
Complete and review inventory checks at the start and end of tenancies
Ensure properties are presented to a high standard prior to occupancy
Compare check-out conditions against inventories and report damages or issues
Liaise with contractors, tenants and internal teams as required
Maintain accurate inspection notes, reports and records on property systems
Escalate urgent repairs, risks or recurring issues to the Senior Property Manager
Support ad-hoc property-related tasks across the portfolio

What we offer

Competitive car allowance
Competitive annual bonus (discretionary)
33 days holiday + the option to buy 5 more
Up to 5% matched pension scheme
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP)
24-hour Digital Doctor access
Health Assured Wisdom App
Competitive parental leave
Discounts platform with hundreds of retailers, restaurants and gyms

Fulltime

Facilities & Operations Manager

As a Facilities & Operations Manager, you play a critical role in ensuring the s...

Location

United Kingdom , London

Salary:

48000.00 - 50000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong background in facilities management, building operations, or property management- ideally within residential or BTR sectors
Excellent understanding of health and safety compliance, maintenance coordination, and contractor oversight
Highly organised with strong problem-solving and analytical skills
Excellent communication, customer engagement, and stakeholder management abilities
Confidence and capability to step into GM responsibilities when required
Financial awareness and experience supporting budgets, reporting, and cost control
Professional, calm, and proactive approach to operational challenges

Job Responsibility

Lead and coordinate all aspects of facilities management across the property, ensuring full compliance with statutory requirements and internal standards
Oversee planned and reactive maintenance, contractor management, permit-to-work systems, and asset lifecycle planning
Maintain robust compliance with health and safety legislation including Fire Safety, HSE requirements, risk assessments, incident reporting, and safe systems of work
Conduct regular property inspections, audits, and compliance checks to proactively identify and resolve issues
Support the delivery of sustainability and ESG-related initiatives within the property
Work alongside the General Manager to maintain operational excellence, ensuring adherence to VervLife policies, processes, and service standards
Support the day-to-day running of the property, stepping into GM responsibilities as required, including during periods of absence
Maintain accurate operational documentation, reporting, and audit records
Support peak operational periods such as resident move-ins, move-outs, and seasonal turnaround
Contribute to the delivery of a high-quality resident experience by supporting customer engagement, service delivery, and issue resolution

What we offer

25 days annual leave + birthday off
Pension, cycle to work scheme
Discounts/cashback via CoLab

Fulltime

Trainee Property Relationship Manager

We are seeking a professional and customer centric individual to join our vibran...

Location

United Kingdom , Chandler's Ford

Salary:

25500.00 - 26500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Background in Customer Service beneficial
Understanding of the UK Lettings market advantageous
Strong communication and interpersonal skills
Customer-service focused
Organised and detail-oriented
Willingness to learn and adapt
Problem-solving mindset
Proficiency with digital systems / CRM

Job Responsibility

Assist in managing daily property operations and tenant communications
Support leasing processes, inspections, and maintenance coordination
Maintain accurate records, reports, and CRM updates
Resolve basic tenant queries and escalate issues when required
Build positive relationships with landlords, tenants, contractors, and internal teams
Learn compliance requirements, leasing documents, and property management systems
Support financial tasks such as rent tracking, arrears follow-up, and invoice processing
Contribute to client service excellence and portfolio performance
Attend training sessions, shadow senior managers, and continuously develop property knowledge
Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards

Fulltime

Lettings Manager - Build to Rent

360 Resourcing Solutions

Location:
United Kingdom , Birmingham

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 05, 2026