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Welcome to Brand Vaughan, we're known for leading the way in Worthing and the surrounding areas. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 5 offices and over 50 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Coordinator. This is a full-time, permanent position with our Brighton Marina-based lettings team. The standard work week is Monday to Friday 8:45am-6:00pm with some Saturday working.
Job Responsibility:
Play an active role in reaching key performance indicators (KPIs) and targets, consistently adhering to a results-driven mindset
Manage all aspects of tenancy progression including referencing, negotiating tenancy terms and liaising with all key stakeholders
Ensuring all tenancies proceed in a compliant manner with careful attention to detail
Collection of pre-tenancy monies and payments, whilst coordinating and managing high volumes of applications
Manage all facets of appointment coordination, encompassing pre-appointment confirmations and the systematic collection of post-appointment feedback
Assisting in the marketing of properties, liaising with clients and obtaining necessary documentation for each tenancy
Maintaining focus of individual and team targets for performance and contributing toward shared goals
Requirements:
Excited about the prospect of joining a thriving and growing organisation
Enthusiastically seeking a dynamic role filled with daily challenges and diverse opportunities
Innately skilled in interpersonal relations and dedicated to providing exceptional customer service
Showcasing clear and effective communication skills along with strong negotiation prowess
Preferably possessing 1 year of relevant experience, but open to candidates with potential and a strong desire to learn
What we offer:
Discounts at over 900 retailers
Well-being centre with resources to help you get active, eat healthier, improve your financial well-being, and master your mental health
Employee Assistance Programme offers free counselling support sessions
Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
Special days and celebrations for length of service