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Join a vibrant, high-performing estate agency in the heart of Kensington & Chelsea! With over 50 years of expertise in central London property, we are seeking a skilled Lettings & Compliance Coordinator to support our dedicated lettings team and ensure the seamless operation of our office.
Job Responsibility:
Manage office supplies, keys, calendars, and general administrative tasks
Be the first point of contact for landlord and tenant inquiries, showcasing your exceptional customer service skills
Organise property handovers, viewings, and internal scheduling with flair
Process tenant referencing, Right to Rent checks, and background screening efficiently
Draught tenancy agreements, manage renewals, and ensure deposits are registered properly
Oversee compliance for all move-ins/outs and maintain accurate tenancy documentation
Maintain precise records in Alto CRM and shared filing systems to ensure nothing slips through the cracks
Assist with tenancy reporting, budgeting, and operational tracking to support our growing business
Requirements:
A minimum of 2 years' experience in a property admin or lettings support role
At least 1 year in an estate agency office environment
A deep understanding of tenancy agreements, deposit regulations, and compliance processes
Strong organisational skills with exceptional attention to detail
Confident written and verbal communicator, ready to engage with clients and colleagues alike
Comfortable using CRM systems (Alto preferred), MS Office, and other digital tools
What we offer:
Competitive salary: £26,000-£35,000 DOE + performance bonus
The opportunity to work from our boutique office in Central London
Exposure to premium properties and high-net-worth clients
Career growth opportunities in a thriving, close-knit team that values your contributions
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