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At KFH we are looking for a Lettings Client Accountant to join our Client Accounts team in Hammersmith. As a Lettings Client Accountant, you’ll play a key role in managing landlord accounts within your portfolio, ensuring rent is collected on time, arrears are minimised, and accurate account information is provided promptly. You’ll also support the smooth operation of the Client Accounts team and help deliver outstanding service to our customers.
Job Responsibility:
Importing new tenancy details into our accounting system for efficient rent processing
Monitoring rent accounts, identifying arrears, and engaging with tenants, landlords, and guarantors to resolve issues
Producing correspondence for credit control and chasing payments
Managing recoverable charges and ensuring timely invoicing and payment
Handling Rent Guarantee claims and supporting legal proceedings when required
Deregistering deposits and processing payments in line with company procedures
Producing income and expenditure reports for landlords and resolving discrepancies
Maintaining compliance with HMRC requirements for overseas landlords
Supporting the team with queries and day-to-day tasks to ensure smooth operations
Requirements:
Experience in a similar role within a residential lettings agency’s client accounts function
Strong administration and IT skills (Outlook, Word, Excel – ideally including VLOOKUP and Pivot Tables)
Excellent communication skills, both written and verbal
Ability to work in a fast-paced environment and manage changing priorities
A proactive, detail-oriented approach with high operational standards