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Lettings Branch Director

United Kingdom, Raynes Park 40000.00 GBP / Year · Job Posted March 21, 2026
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Job Description

At KFH we are looking for a Lettings Branch Director to join our Residential Lettings team. At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity.

Job Responsibility

  • Lead your office to consistently meet and exceed your branch targets through maximising the conversion of registered applicants to new tenancies and market appraisals to new instructions
  • Deliver exceptional standards of service to your clients, enhance the reputation of the company, and develop long-term productive business relationships with landlords to drive repeat business
  • Provide leadership and motivation to your team to support them to achieve success
  • Ensure that your branch’s business activities are conducted professionally, with integrity, and in line with company policies, procedures, and regulatory requirements

Requirements

  • Experience as a branch manager with a track record of success, ideally within a London lettings agency
  • Excellent customer service and selling skills with a reputation for delivering high standards
  • Full understanding of the regulatory framework within the residential lettings sector
  • In-depth understanding of the London property market and its influences
  • Strong leadership, coaching, and feedback skills
  • NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar

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