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Lettings Associate

United Kingdom, Altrincham 25500.00 GBP / Year · Job Posted February 16, 2026
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Job Description

The Lettings Associate will be the first point of contact for new leasing enquiries, managing leads and supporting the site teams to ensure a smooth, seamless process for prospective tenants. You’ll help us maintain our high standards of service while juggling deadlines, priorities, and a variety of tasks.

Job Responsibility

  • Manage enquiries and leads via phone and email
  • Qualify leads against set criteria and book viewings across sites
  • Keep portals and listings up to date
  • Carry out market research and competitor analysis
  • Ensure accurate data entry and system management
  • Maintain strong communication with internal teams and external applicants
  • Work to deadlines and performance targets
  • Provide a consistent, high-quality customer experience

Requirements

  • Great organisational skills and a proactive approach
  • Strong written and verbal communication
  • Good working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Experience with database or booking systems (desirable)
  • Flexibility and adaptability to support evolving business needs

Nice to have

Experience with database or booking systems

What we offer

  • Performance-based discretionary bonus
  • 33 days of holiday including bank holidays, with the option to purchase additional days
  • Up to 5% matched pension contributions
  • Comprehensive health benefits and life assurance
  • Access to employee benefits discount platform

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