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At KFH we are looking for a Lettings Assistant Manager to join our Lettings team. Who are we? At KFH, part of the Lomond group, we are London’s largest property services group, and we are growing! KFH’s range of property services are made up of sales, lettings, block management, survey, and financial services. We pride ourselves on delivering exceptional service, working in collaboration and achieving the right results with integrity. What’s the role? As a Lettings Assistant Manager, you’ll be converting registered applicants into viewings, offer and new tenancies as well as market appraisals into instructions. You’ll deliver exceptional service to clients, build long-term relationships with landlords, to drive repeat business. It’s important for us that you lead by example, demonstrating performance and commitment that inspires others. What can you bring to the role? Proven experience as a senior lettings negotiator or assistant manager, ideally in a London-based lettings agency. Excellent customer service and selling skills, with a reputation for delivering high standards. Strong negotiation skills and ability to close deals. In-depth knowledge of housing legislation and regulatory frameworks. NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar. KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.
Job Responsibility:
Converting registered applicants into viewings, offer and new tenancies as well as market appraisals into instructions
Delivering exceptional service to clients
Building long-term relationships with landlords to drive repeat business
Leading by example, demonstrating performance and commitment that inspires others
Requirements:
Proven experience as a senior lettings negotiator or assistant manager, ideally in a London-based lettings agency
Excellent customer service and selling skills, with a reputation for delivering high standards
Strong negotiation skills and ability to close deals
In-depth knowledge of housing legislation and regulatory frameworks
NFoPP Level 3 Technical Award in Residential Letting and Property Management, or similar