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Lettings and Marketing Manager

United Kingdom, Manchester 28000.00 - 41000.00 GBP / Year · Job Posted February 17, 2026
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Job Description

We are seeking a commercially driven and highly organised Lettings & Marketing Manager to lead our lettings and marketing function. This senior role is responsible for maximising occupancy, driving revenue growth, strengthening brand presence, and ensuring operational excellence. You will oversee the team, ensuring high performance, accountability, and exceptional service delivery to landlords, tenants, and clients as well as undertake any other reasonable duties as required to support the needs of the business.

Job Responsibility

  • Lead and develop the lettings and marketing team
  • Set KPIs and run monthly 1:1s
  • Drive a high‑performance culture and manage workloads
  • Oversee the full lettings process from instruction to move‑in
  • Support valuations, negotiations, renewals and rent increases
  • Ensure compliance with lettings legislation
  • Reduce voids and manage escalated landlord/tenant issues
  • Deliver marketing strategy and digital campaigns
  • Drive lead generation and maintain brand‑standard listings
  • Produce weekly/monthly performance reports
  • Analyse data, forecast trends and present insights to senior management

Requirements

  • Proven experience in residential lettings / BTR
  • Experience managing and developing a team
  • Strong knowledge of lettings legislation and compliance
  • Excellent leadership, negotiation and communication skills
  • Proficiency in property CRM systems and marketing platforms

Nice to have

  • ARLA/Propertymark qualification
  • CIM (or equivalent)
  • MRI/SLM experience

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