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Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Administrator.
Job Responsibility:
Advising Landlords on market values/behaviours for their current portfolio/potential purchases
Support the process of bringing properties to the market
Update marketing material by taking photographs and filming video tours
Liaise with external parties to ensure necessary legal documentation is completed
Liaise with Tenants, Landlords, and the Property Management Department
Ensure that all databases are maintained and regularly updated
Relationship management with both potential and existing Landlords
Schedule accompanied viewings and engage with clients
Handle leads which are provided through various property portals and inbound calls
Liaise with Tenants, Landlords and the Property Management Department in order to process letting completion
Requirements:
Be able to work Saturdays
You have previous experience in Estate Agency
Excellent customer service skills
Excellent communication skills
You have a keen eye for attention to detail
You are highly organised and work well under pressure to meet deadlines
What we offer:
Discounts at over 900 retailers
Wellbeing centre
Employee Assistance Programme offers free counselling support sessions
Annual leave purchase scheme
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay
Incentivised commission and performance bonuses
Special days and celebrations for length of service