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Welcome to Thornley Groves, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as an Lettings Administrator. This is a full-time, permanent position located in Chester. The salary on offer has a realistic OTE range of £26,000-28,000 p.a dependent on experience.
Job Responsibility:
Administer the progression of a new tenancy from application to tenancy start date
Providing regular updates to internal and external stakeholders
Liaising with Tenants, Landlords and Contractors to ensure all maintenance works are carried out in a timely fashion and to an excellent standard
Maintaining accurate file notes in our CRM system
Liaising with third party suppliers to provide and produce property reports
Requirements:
Previous estate agency industry experience is desirable
Is passionate about the property industry and enjoys working in a fast-paced ever changing environment
Excellent customer service skills and communicator
Must be comfortable having conversations on the phone
What we offer:
Smart spending app gives you discounts at over 900 retailers
Wellbeing centre packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
Employee Assistance Programme offers free counselling support sessions
Annual leave purchase scheme, where you can buy up to an extra 5 days of holiday
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
Special days and celebrations for length of service
Pension
Support for professional development by funding your professional qualifications