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Lettings Administrator

United Kingdom, London Employment contract 28000.00 - 34000.00 GBP / Year · Job Posted June 01, 2026
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Job Description

We are seeking a detail orientated individual to join our Lettings Administration team. As a Lettings Administrator, you'll play a key role in not only the office, but the wider administration teams’ success by leveraging your in-depth knowledge of property legislation. Your expertise will ensure the department maintains its exceptional compliance standards while achieving ambitious KPI targets. Additionally, this role offers quarterly earning incentives to reward your contributions to the company’s success.

Job Responsibility

  • Efficiently progressing deals from offer to completion, whilst meeting deadlines and adhering to legal/regulatory requirements
  • Conducting AML checks, managing documentation, coordinating essential services such as EPCs and safety checks, and effectively communicating with tenants and landlords
  • Handle tenant enquiries promptly, maintain accurate records in Veco, and actively contribute to team meetings

Requirements

  • Previous experience in a Lettings Administration/Tenancy Progression position
  • Detail-orientated and thrive in a high-volume/KPI driven environment
  • Enjoy working in a collaborative setting, bringing a positive/can-do attitude to the team
  • Exceptionally organised and thrive on maintaining precision in all aspects of your work

What we offer

  • Enhanced holiday allowance, including additional holiday schemes and birthday leave
  • Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits
  • Company wide performance-based incentives, including international trips
  • Wellbeing – access to therapy sessions with over two hundred trained therapists via PLUMM
  • Employee referrals scheme
  • Opportunities for professional development and career growth

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  • Comprehensive benefits package including enhanced maternity/paternity leave and death in service benefits
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  • Discounts at over 900 retailers
  • Wellbeing centre resources
  • Employee Assistance Programme with free counselling
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
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  • Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation
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  • Experience in cross-checking data across multiple systems
  • Enjoy working in a collaborative setting, bringing a positive/can-do attitude
  • Exceptionally organised and thrive on maintaining precision
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  • Taking ownership of the end-to-end deal progression
  • Conducting AML checks
  • Managing documentation
  • Coordinating essential services such as EPCs and safety checks
  • Being the primary point of contact for tenants and landlords
  • Maintaining impeccable records on CRM system
  • Contributing insights in team meetings
  • Ensuring all processes and procedures meet legal and regulatory standards
What we offer
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  • Enhanced holiday allowance
  • Additional holiday schemes
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  • Enhanced maternity/paternity leave
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Lettings Administrator

Welcome to Thornley Groves, where property is done personally. As part of Lomond...
Location
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jobs.360resourcing.co.uk Logo
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Expiration Date
Until further notice
Flip Icon
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  • Previous experience in Estate Agency
  • Excellent customer service skills
  • Excellent communication skills
  • Keen eye for attention to detail
  • Highly organized and work well under pressure to meet deadlines
Job Responsibility
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  • Liaising daily with tenants, landlords and the property management team to ensure smooth progression of lettings
  • Managing move-ins, ensuring all documentation, payments, referencing and compliance checks are completed on time
  • Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation
  • Ensuring all properties and tenancies meet regulatory and compliance requirements prior to tenancy start dates
  • Coordinating key releases and ensuring tenants receive the correct documentation and information at move-in
  • Responding to enquiries via phone, email and in person in a professional and timely manner
  • Supporting the lettings team with administrative tasks to ensure efficient office operations within a fast-paced city centre office environment
  • Maintaining accurate tenant, landlord and property records within the CRM system
What we offer
What we offer
  • Discounts at over 900 retailers via smart spending app
  • Wellbeing centre resources for physical, dietary, financial, and mental health
  • Employee Assistance Programme with free counselling support
  • Smart Tech Scheme for gadgets and appliances
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay aligned with market value
  • Incentivised commission and performance bonuses for most roles
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  • Pension contributions
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Arrow Right

Lettings Administrator

Welcome to Thornley Groves, where property is done personally. As part of Lomond...
Location
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United Kingdom , Manchester
Salary
Salary:
26000.00 - 28000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be able to work Saturdays
  • You have previous experience in Estate Agency
  • Excellent customer service skills
  • Excellent communication skills
  • You have a keen eye for attention to detail
  • You are highly organised and work well under pressure to meet deadlines
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  • Update marketing material by taking photographs and filming video tours
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  • Relationship management with both potential and existing Landlords
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  • Handle leads which are provided through various property portals and inbound calls
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  • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
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  • Celebrate your loyalty with special days and celebrations for length of service
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