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Lettings Administrator

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360 Resourcing Solutions

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Location:
United Kingdom , Manchester

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Category:
Real Estate

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Contract Type:
Employment contract

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Salary:

26000.00 - 28000.00 GBP / Year
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Job Description:

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Administrator. This is a full-time, permanent position located in Manchester. We are offering between £26,000 - £28,000 OTE, depending on experience

Job Responsibility:

  • Liaising daily with tenants, landlords and the property management team to ensure smooth progression of lettings
  • Managing move-ins, ensuring all documentation, payments, referencing and compliance checks are completed on time
  • Preparing and issuing tenancy agreements and legal documentation in line with current lettings legislation
  • Ensuring all properties and tenancies meet regulatory and compliance requirements prior to tenancy start dates
  • Coordinating key releases and ensuring tenants receive the correct documentation and information at move-in
  • Responding to enquiries via phone, email and in person in a professional and timely manner
  • Supporting the lettings team with administrative tasks to ensure efficient office operations within a fast-paced city centre office environment
  • Maintaining accurate tenant, landlord and property records within the CRM system

Requirements:

  • Previous experience in Estate Agency
  • Excellent customer service skills
  • Excellent communication skills
  • Keen eye for attention to detail
  • Highly organized and work well under pressure to meet deadlines
What we offer:
  • Discounts at over 900 retailers via smart spending app
  • Wellbeing centre resources for physical, dietary, financial, and mental health
  • Employee Assistance Programme with free counselling support
  • Smart Tech Scheme for gadgets and appliances
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay aligned with market value
  • Incentivised commission and performance bonuses for most roles
  • Loyalty celebrations for length of service
  • Pension contributions
  • Funding for professional qualifications
  • Company socials

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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