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We are seeking a meticulous and proactive individual to become a vital part of our Lettings Administration team. As a Lettings Administrator, you will play a key role in not only your office, but the wider administration teams success by leveraging your in-depth knowledge of property legislation. Your expertise will ensure the department maintains its exceptional compliance standards while achieving ambitious KPI targets.
Job Responsibility
Taking ownership of the end-to-end deal progression, guiding each transaction from the initial offer to its successful conclusion while meeting critical deadlines
Conducting AML checks, managing documentation, coordinating essential services such as EPCs and safety checks
Being the primary point of contact for tenants and landlords, ensuring clear and proactive communication
Maintaining impeccable records on the CRM system
Actively contributing insights in team meetings
Ensuring all processes and procedures meet the required legal and regulatory standards
Requirements
Previous experience in a Lettings Administration/Tenancy Progression position (essential)
ARLA qualification (essential)
Detail-orientated and thrives in a high-volume/KPI driven environment
Inquisitive nature with a focus on accuracy and compliance
Experience in cross-checking data across multiple systems
Works well in a collaborative setting, bringing a positive/can-do attitude
Exceptionally organized with precision in all aspects of work
What we offer
Enhanced holiday allowance, including additional holiday schemes and birthday leave
Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits
Company wide performance-based incentives, including international trips
Wellbeing – access to therapy sessions with over two hundred trained therapists via PLUMM
Employee referrals scheme
Opportunities for professional development and career growth