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Lettings Accounts Assistant

United Kingdom, Chandler's Ford 28000.00 GBP / Year · Job Posted February 17, 2026
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Job Description

Welcome to Charters, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Accounts Assistant in our Head office. This role is a full time, temporary position lasting 2 months.

Job Responsibility

  • Process incoming rental payments
  • Allocate payments to correct accounts
  • Chase and follow up on rent arrears
  • Prepare and process landlord disbursements
  • Pay contractors for maintenance and repair works
  • Bank Reconciliation, Investigate and resolve discrepancies
  • Ensure compliance with deposit protection schemes (e.g., TDS, DPS)
  • Deal with queries regarding accounts and statements
  • Generate financial reports for internal use
  • Assist with monthly and year-end reporting

Requirements

  • Background in a finance related role
  • Previous industry experience ideal, although not essential
  • Basic accounting knowledge
  • Proficiency in property management software beneficial (Fixflow, Reapit)
  • Good Excel and general IT skills
  • High attention to detail and accuracy
  • Strong organisational and communication skills

Nice to have

  • Previous industry experience ideal, although not essential
  • Proficiency in property management software beneficial (Fixflow, Reapit)

What we offer

  • Smart spending app gives you discounts at over 900 retailers
  • Wellbeing centre with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health
  • Employee Assistance Programme offers free counselling support sessions
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
  • Special days and celebrations for length of service
  • Support your professional development by funding your professional qualifications
  • Company socials

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