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Lending Support Officer

· Job Posted December 23, 2025
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Job Description

Data Entry & Follow up; Settlement; Loan Support; Job Authority

Job Responsibility

  • Complete data entry in salesforce and lender system (e.g. AOL/loan app etc.) accurately
  • Assist loan officers to fill out application forms
  • Assist Loan officers and consultants to follow up with lender for application updates related matters.
  • Conduct employment/accountant verification as required
  • Confirm loan approval amount, approval date, and settlement date and update salesforce system accordingly.
  • Assist broker to coordinate with lender for the settlement matters e.g., loan document signing and returning, settlement booking etc.
  • Liaise with loan officers and brokers to resolve settlement outstandings requirement
  • Order Equifax report
  • Assist broker with pricing requests for nominated lenders
  • Process valuation request as instructed by consultants or loan officer, follow up till valuation report has been completed.
  • Follow the SoP and process accordingly.

Requirements

  • Able to fulfill all duties with English
  • Outstanding interpersonal and communication skills
  • Detail oriented
  • Good time management and team player
  • Bachelor’s degree, preferably majored in Finance, Accounting or other business-related field.
  • Fresh Graduate

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