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Lending Specialist

https://www.randstad.com Logo

Randstad

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Location:
Australia , Sydney

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Category:
-

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Contract Type:
Not provided

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Salary:

80000.00 - 81000.00 AUD / Year

Job Description:

Are you a residential lending professional who prides themselves on empathy as much as expertise? Join a dynamic, fast-growing financial services firm that is redefining retirement solutions for Australians. Based in the heart of Double Bay—just a short stroll from Edgecliff station—this is your chance to move away from the "big bank" bureaucracy and into a role where your work has a tangible, life-changing impact on your clients. As a Lending Specialist, you will be the face and voice of the business, guiding clients through the end-to-end journey from initial enquiry to settlement. This isn’t just about processing files; it’s about building lasting relationships and providing clear, helpful communication to a demographic that values authentic, human connection.

Job Responsibility:

  • Manage inbound and outbound enquiries from potential clients, brokers, and referrers via phone, email, and web chat
  • Support the end-to-end sales pipeline, ensuring proactive follow-ups to meet business growth targets
  • Oversee client applications through to settlement, collaborating closely with Operations to ensure a seamless experience
  • Conduct annual client check-ins and handle ad hoc requests with professionalism and care

Requirements:

  • Background in consumer lending
  • Strong preference for residential lending experience in a phone-based environment
  • Natural communicator who can simplify complex information
  • Caring and patient touch
  • Quick learner with a growth mindset
  • Positive attitude
  • Organized approach to file management
What we offer:
  • Super
  • Discretionary Bonuses
  • Employee Share Option Plan (for eligible staff)

Additional Information:

Job Posted:
April 01, 2026

Expiration:
April 11, 2026

Work Type:
On-site work
Job Link Share:

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