Lending Operations Senior Manager, Wells Fargo

Wells Fargo

Location:
United States, Charlotte ▼
Phoenix
Chandler

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lending Operations Senior Manager to lead the Business Line Operations Team. This is Small Business Lending's largest volume product and requires a leader with a focus on efficiency, risk mitigation, straight-through processing, transformation, and a strong focus on the customer. Proficiency in developing people, inspirational leadership, and leading change is essential.

Job Responsibility:

Manage and develop Loan Production teams responsible for loan processing, documentation, pre-closing or closing tasks
Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area
Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
Participate in the formulation and implementation of new and revised systems, policies, and guidelines
Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
Determine appropriate strategies and actions of Lending Operations team to meet moderate to high-risk deliverables
Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards
Collaborate with and influence all levels of professionals, including experienced managers
Interact with external customers throughout the conducting of loan processing
Manage allocation of people and financial resources for Lending Operations
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements:

6+ years of Transactions and Processing experience, or equivalent demonstrated through work experience, training, military experience, education
3+ years of management or leadership experience

Nice to have:

Experience in Small Business
Experience and knowledge of nCino
Prior experience in leading processing and loan originations teams
Strong understanding of how to deliver and scale on unsecured lending products
Proven track record of managing and developing processing and loan origination teams in a high-volume environment
Experience driving transformation initiatives, including process and system improvements for new product launches
Ability to collaborate effectively with Product teams to establish and scale new lending products
Strong background in risk mitigation, compliance, and regulatory requirements within lending operations
Inspirational leadership skills, with a history of mentoring, motivating, and developing talent
Exceptional stakeholder engagement and communication skills, with the ability to influence at all organizational levels

Additional Information:

Job Posted:
September 22, 2025

Expiration:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lending Operations Senior Manager