Lending Operations Manager, Wells Fargo

Wells Fargo

Location:
United States, Tempe

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lending Operations Manager (SAFE) in Transactions and Processing as part of Home Lending. This role involves managing loan activities, engaging stakeholders, identifying process improvement opportunities, and ensuring compliance with Wells Fargo policies and regulations.

Job Responsibility:

Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
Engage stakeholders and internal partners associated with the Lending Operations functional area
Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
Participate in the formulation and implementation of new and revised systems, policies, and guidelines
Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent.

Requirements:

4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of Leadership experience.

Nice to have:

Knowledge and understanding of consumer loan processing and credit in mortgage lending
Mortgage Underwriting experience
Home Loan Processor experience
Exposure to the Wells Fargo's CORE origination system
Tableau experience
Excel experience
PowerPoint experience
Ability to negotiate, influence, and collaborate to build successful relationships
Ability to assess issues, make quick decisions, implement solutions, and influence change
Strong relationship management skills
Strong communication skills and ability to articulate complex material to a diverse audience
Strong organizational, multi-tasking, and prioritizing skills
Strong risk management leadership skills
Change leadership experience
Knowledge and understanding of mortgage compliance.

What we offer:

Ability to travel up to 20% of the time
Hybrid work schedule
Ability to work weekdays, weekends and holidays as needed or scheduled.

Additional Information:

Job Posted:
May 21, 2025

Expiration:
June 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lending Operations Manager