Lending Operations Manager - Specialized Services and Invoicing, Wells Fargo

Wells Fargo

Location:
United States, Des Moines

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Lending Operations Manager for the Specialized Services and Invoicing production team. This role involves managing production team activities, engaging stakeholders, identifying process improvements, implementing systems and policies, ensuring compliance, making credit decisions, and managing resource allocation.

Job Responsibility:

Manage the activities of a Specialized Services and Invoicing production team
Engage stakeholders and internal partners associated with the Lending Operations functional area
Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
Participate in the formulation and implementation of new and revised systems, policies, and guidelines
Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
Manage allocation of people and financial resources for Lending Operations
Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

4+ years of Transactions and Processing experience, or equivalent demonstrated through work experience, training, military experience, education
2+ years of Leadership experience

Nice to have:

Experience leading a fast paced, demanding, and deadline driven production environment
Proven leadership and people management experience in relationship management or operational functions
Ability to provide leadership by coaching, training, and mentoring
Strong knowledge and hands-on experience with equipment/vendor finance products and/or Commercial Banking products
Experience managing projects for billing resources
Ability to build strong relationships with our external clients
Strong stakeholder management skills with the ability to partner effectively across business, technology, and operational teams at varying levels in the organization
Ability to prepare and present senior level communications
Proven track record in driving process improvements, automation, and efficiency initiatives
Experience partnering with IT / systems engineers on enhancements or updates to department systems
Advanced MS Office experience including working with Excel for data loading, computation for invoicing and creating pivot tables
Experience with IMS (Invoice Management System), InfoLease or LeaseConnect
Experience with Tableau or PowerBI
Bachelor's degree in business, finance, or related field
advanced degree

Additional Information:

Job Posted:
September 12, 2025

Expiration:
September 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Lending Operations Manager - Specialized Services and Invoicing