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We’re looking for an enthusiastic and customer-focused Leisure Assistant to support the day-to-day running of our Leisure Club. You’ll be at the heart of the member experience, ensuring the club is clean, safe and engaging while delivering service that keeps members coming back. Reporting to the Leisure Club Manager, you’ll play a key role in supporting both operational excellence and a positive, inclusive environment.
Job Responsibility:
Supporting the delivery of a positive and engaging Health & Leisure Club experience for members and guests
Conducting member inductions and fitness programmes to promote safe and effective use of facilities
Ensuring all areas of the club are clean, tidy and welcoming at all times
Completing daily and weekly safety checks in line with company standards
Monitoring use of facilities to ensure safe operation and adherence to club rules
Supporting membership growth through engagement, retention and local initiatives
Carrying out stock control and supporting retail or secondary revenue opportunities
Following all health, safety and hygiene procedures, including pool safety and emergency protocols
Requirements:
Experience in a customer-facing role, ideally within leisure, fitness or hospitality
Strong communication skills and confidence engaging with members and guests
A proactive, positive and can-do attitude
The ability to work effectively as part of a team
Good attention to detail, particularly around safety and cleanliness
Flexibility to work in a fast-paced environment
A genuine passion for health, fitness and guest wellbeing
Recognised Pool Responder and First Aid certificates are an advantage
Nice to have:
Recognised Pool Responder and First Aid certificates
What we offer:
Career development through fully funded apprenticeships and our internal development programme
Discounts on hotel stays and a variety of major retailers, restaurants and days out
Free use of our gyms, pools, and leisure facilities
24/7 access to wellbeing, financial, and legal support