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You will ensure the reception area, gym, pool and changing areas are kept clean and well maintained, matching company standards always with regards to cleanliness, hygiene and security. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
Job Responsibility:
Ensure the reception area, gym, pool and changing areas are kept clean and well maintained
Ensure that due diligence checks including pool monitoring are carried out
Ensure the Leisure Club areas, with particular focus on the changing rooms and pool side areas are well presented at all times
Carry out pool tests and perform operational duties in plant room as trained
Ensure that the Leisure guest experience is continued through all areas including the changing areas and gym
Maintain cleanliness and presentation of changing areas up to standard
Carry out cleaning tasks in all areas as per checklist
Assisting the team with guests if business levels dictate
Identify and report hazards or defects to Leisure Club Supervisor or Manager
Complete opening and closing procedures within the pool and gym area as per the daily checklist
Comply with statutory and legal requirements for Fire, Hygiene and Health & Safety
Requirements:
Can deliver excellent standards
Uses initiative
Experience of working within a customer facing role or similar
Has a customer service attitude
Has the ability to multi-task and provides excellent attention to detail
Holds a genuine desire to provide a Warmer Welcome to our guests
Nice to have:
Experience of working in a spa & leisure environment is advantageous
What we offer:
29 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Healthy meals to enjoy while you're working
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family