Legal Trust & Risk, Strategy & Operations Lead Job at Whatnot (San Francisco)

Head of EMEA Risk Operations

As the Head of EMEA Risk Operations, you will lead Uber's regional fraud strateg...

Location

Netherlands , Amsterdam

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years of experience in risk operations, fraud strategy, marketplace risk, payments risk, trust and safety, or scaled operations
Deep understanding of fraud and abuse in complex digital marketplaces, ideally across payments, mobility, delivery, ecommerce, fintech, or platform businesses
Proven ownership of P&L-impacting risk metrics such as chargebacks, payment failures, arrears, refunds and appeasements, promo abuse, incentive fraud, account takeover, or marketplace abuse
Experience operating in or with EMEA markets, with strong appreciation for the region's regulatory, cultural, payment-method, and marketplace complexity
Strong understanding of digital payments, cash-related fraud exposure, identity risk, marketplace incentives, and the trade-offs between risk reduction, growth, cost, and user experience
Demonstrated ability to partner with Product, Engineering, Decision Science, Policy, Legal, Compliance, and Regional Operations to deliver outcomes through influence rather than direct technical ownership
Strong AI and technical acumen, with the ability to credibly shape the use of AI-enabled tooling, automation, model signals, and operational workflows for fraud prevention
Excellent data literacy and structured problem-solving skills
Experience leading through ambiguity in a matrixed environment, balancing regional urgency with global product and engineering prioritization
Strong judgment and decision-making, especially when managing trade-offs across loss reduction, regulatory expectations, customer experience, operational cost, and business growth

Job Responsibility

Own EMEA Risk outcomes
Lead the EMEA Risk planning cycle end to end
Serve as the regional GM for fraud prevention
Build the next generation of AI-enabled Risk Operations
Shape global Risk technology roadmaps
Maintain a proactive risk posture
Balance fraud prevention, growth, and user experience
Navigate EMEA regulatory complexity
Elevate regional operating standards
Drive scalable automation and process reinvention

People Operations Lead

Tripadvisor is establishing Poland as a key hub for our global engineering and t...

Location

Poland , Krakow

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

8+ years of progressive HR experience, including at least 3 years in a senior HR Business Partner, People Operations, or HR leadership role
Deep, practical knowledge of Polish employment law, HR compliance, and local labor practices
Experience supporting technology, engineering, e-commerce, travel, or other high-growth global organizations strongly preferred
Proven track record of equally partnering with local leadership and centralized HR teams, many of which are not based in Poland
Demonstrated ability to operate independently with remote leadership and limited day-to-day supervision
Strong generalist HR capability across employee relations, compliance, performance management, compensation partnership, employee lifecycle operations, and organizational design
Proven ability to advise senior leaders while also executing hands-on operational work
Full professional fluency in Polish and English
Strong stakeholder management skills, with the ability to influence across local and global teams
Practical experience using Workday for HR workflows, reporting, and employee data management

Job Responsibility

Serve as the senior People Operations partner for Tripadvisor’s Poland-based employees and leaders, with a particular focus on the Kraków technology hub
Act as a trusted advisor to local business leaders and global People Operations teams, balancing business priorities with enterprise-wide people strategy
Provide guidance on organizational design, workforce planning, team effectiveness, employee engagement, performance management, and talent development
Partner with leaders to identify and address people-related risks, including employee burnout, retention challenges, manager capability gaps, and organizational change impacts
Support the continued maturation of the Kraków site by strengthening local culture, operating practices, and employee experience
Serve as Tripadvisor’s primary subject matter expert on Polish employment law and HR compliance, in partnership with legal counsel
Advise managers, People Operations, Legal, Finance, and G&A stakeholders on local employment matters before decisions are made, including terminations, notice periods, disciplinary processes, non-competes, working time, leaves of absence, and employment documentation
Ensure local HR processes are compliant with the Polish Labour Code, ZUS requirements, and applicable employment regulations
Partner with Legal and external advisors to monitor legislative changes and brief global People stakeholders on relevant updates before they take effect
Proactively audit local policies, documentation, and practices to maintain readiness for Labour Inspectorate inspections and other compliance reviews

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
Donation matching. Give back? Give more! We match qualifying charitable donations annually
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
Travel perks. We believe that travel is employee development, so we provide discounts and more
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
Health benefits. We offer great coverage and competitive premiums
Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Fulltime

Finance Operations Lead

The Finance Operations landscape is changing fast — manual processes that define...

Location

Ireland , Dublin

Salary:

Not provided

Senior Manager, Strategy & Operations, LRCO

As the Senior Manager, Strategy & Operations, LRCO (Legal, Risk & Compliance Off...

Location

United States , San Francisco

Salary:

130000.00 - 220000.00 USD / Year

Airwallex

Expiration Date

Until further notice

Requirements

5-7+ years of experience
Proven track record of leadership in a top-tier strategy consultancy (MBB preferred) or a high-growth environment
Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
A strategic thinker and analytical in your approach to developing strategies
Success-oriented and hold yourself accountable for delivering key outcomes
Someone who works collaboratively with people at all levels and across functions and cultures
Excellent written and verbal communication and presentation skills
Bachelor’s degree or equivalent

Job Responsibility

Drive end-to-end ownership of high-stakes strategic initiatives and 'CEO-level' special projects that define our global trajectory
Serve as a trusted advisor and force multiplier for executive leadership, navigating complex cross-functional landscapes to align global stakeholders on mission-critical deliverables
Data-driven approach: Deploy first-principles thinking and advanced analytics to institutionalize organizational health and operational excellence
Architect a Global Division: Drive the division’s internal strategy by orchestrating global budgets, scaling organizational design, and leading high-impact people initiatives to institutionalize a high-performance culture

What we offer

Offers Equity
Offers Bonus
Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year

Fulltime

Senior Manager, Strategy & Operations, LRCO

As the Senior Manager, Strategy & Operations, LRCO (Legal, Risk & Compliance Off...

Location

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

5-7+ years of experience, with a proven track record of leadership in a top-tier strategy consultancy (MBB preferred) or a high-growth environment
Someone who enjoys ‘getting things done’ and finds ways to drive tangible outcomes
A strategic thinker and analytical in your approach to developing strategies
Success-oriented and hold yourself accountable for delivering key outcomes
Someone who works collaboratively with people at all levels and across functions and cultures
Excellent written and verbal communication and presentation skills
Bachelor’s degree or equivalent

Job Responsibility

Drive end-to-end ownership of high-stakes strategic initiatives and 'CEO-level' special projects that define our global trajectory
Serve as a trusted advisor and force multiplier for executive leadership, navigating complex cross-functional landscapes to align global stakeholders on mission-critical deliverables
Data-driven approach: Deploy first-principles thinking and advanced analytics to institutionalize organizational health and operational excellence
Architect a Global Division: Drive the division’s internal strategy by orchestrating global budgets, scaling organizational design, and leading high-impact people initiatives to institutionalize a high-performance culture

Fulltime

Director, Legal Commercial Operations (U.S.) (Strategic Transactions)

Circle K's business engages in complex, high-stakes commercial relationships—all...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

JD or equivalent from an accredited institution and admission to at least one US state bar
10+ years of experience, with a minimum of 7 years leading teams and/or functions (in-house and law firm)
Deep experience negotiating complex, high-value agreements with major counterparties, large CPGs, suppliers, manufacturers, wholesalers/distributors, logistics companies, restaurant franchisors, technology companies, and enterprise customers
Proven ability to navigate ambiguity, balance risk and growth, and operate effectively in fast-moving, commercial environments
Experience in retail, consumer, or multi-site operating businesses strongly preferred
Demonstrated credibility with senior business leaders and executives
Pragmatic, business-oriented legal advisor with a strong risk-based mindset
Collaborative partner who can drive alignment across legal, finance, compliance, strategy, and operational teams
Deep knowledge of anti-trust and anti-corruption laws and compliance
Comfortable advising on a broad and shifting array of retail legal issues, including the enthusiasm to counsel on new and trending areas of law

Job Responsibility

Provide legal support for Operations and Commercial Optimization, Operational Excellence, Merchandise and Category Management, Food Service and Restaurants, Category Intelligence and Enablement, Technology, and Sourcing and Supply Chain functions
Lead legal support for a broad portfolio of sophisticated commercial agreements including, but not limited to, strategic alliances and joint ventures
key customer contracts
supply chain
private label sourcing, manufacturing and distribution
Structure, negotiate, and draft complex agreements that balance commercial objectives with legal and operational risk
Manage junior attorneys in their support of day-to-day contracting needs of the named functions
Develop contract templates, standards, and negotiation playbooks, as well as self-service tools
Design and provide relevant training to business stakeholders
Identify and mitigate FTC and state-level regulatory and antitrust risk related to pricing, competition, and trade practices, and other risks inherent in the subject matter areas

What we offer

Competitive Salary
Complete benefits packages (medical, dental, deferred compensation plan, employee stock plan, etc.)
People Perks which allows for great discounts on food and fuel
Vacation / PTO time
Work in a collaborative, dynamic and high performing team
Work for a leading, innovative, and growing company in convenience stores operations
Fortune 500 company and a 5-time Gallup Exceptional Workplace Award Winner
Tuition reimbursement of $5,000 per year
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

Fulltime

Director, Legal Commercial Operations (U.S.) (Regulatory Focus)

Location

United States , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

JD or equivalent from an accredited institution and admission to at least one US state bar
10+ years of experience, with a minimum of 7 years leading teams and/or functions (in-house and law firm)
Deep regulatory background in one or more of the following fields: energy/fuel, grocery or convenience retail, environmental compliance, or highly regulated consumer products
Demonstrated experience advising senior executives and influencing business decisions in complex regulatory environments
Strong judgment, executive presence, and the ability to operate independently at a senior level
Experience interfacing with regulators and managing audits and enforcement actions
Pragmatic, business‑oriented legal advisor with a strong risk‑based mindset
Collaborative partner who can drive alignment across legal, compliance, and operational teams
Comfortable advising on a broad and shifting array of retail legal issues, including the enthusiasm to counsel on new and trending areas of law and regulation
Ability to work comfortably while processes and systems are being established

Job Responsibility

Act as the strategic legal regulatory and compliance advisor to the Fuel, Environmental, Transportation, Merchandising, and Marketing business functions in their efforts to comply with regulatory requirements
Ensure the embedding of regulatory compliance considerations into contracts, operational processes, product launches, promotions, pricing strategies
Negotiate strategic agreements for Fuel, Environmental, and Transportation functions
Manage junior attorneys on their support of day-to-day contracting needs of the functions
Own regulatory interpretation and policy setting for the U.S. business
translate regulatory requirements into clear, actionable internal standards
Monitor regulatory developments and enforcement trends, including new and emerging regulatory areas
proactively brief leadership on emerging risks and opportunities
Lead regulatory incident response, investigations, and remediation efforts
Interface with regulators, inspectors, and enforcement agencies

What we offer

Competitive Salary
Complete benefits packages (medical, dental, deferred compensation plan, employee stock plan, etc.)
People Perks which allows for great discounts on food and fuel
Vacation / PTO time
Work in a collaborative, dynamic and high performing team
Work for a leading, innovative, and growing company in convenience stores operations
Fortune 500 company and a 5-time Gallup Exceptional Workplace Award Winner
Tuition reimbursement of $5,000 per year
Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

Fulltime

Trust & Safety Operations Analyst

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, use...

Location

United States , San Francisco

Salary:

189000.00 - 280000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment
Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact
Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks
Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes
Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence
Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts
Thrive in ambiguous, high-autonomy environments and balance speed with diligence
Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact

Job Responsibility

Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks)
Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data
Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation
Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies
Build feedback loops from casework to inform product, engineering, and policy improvements
Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors
Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups
Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics
Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

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Legal Trust & Risk, Strategy & Operations Lead

Job Description

Job Responsibility

Requirements

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