CrawlJobs Logo

Legal Support Specialist

https://www.citi.com/ Logo

Citi

Location Icon

Location:
Japan , Chiyoda, Tokyo

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking experienced and highly motivated Legal & Governance Specialist for a role that extends far beyond that of a traditional paralegal or a specialist confined to core corporate secretarial work. While a strong background in corporate secretarial functions is essential, we are looking for a well-rounded administration professional who can demonstrate leadership in cross-departmental administrative functions and firm-wide initiatives. The primary responsibility is to manage the comprehensive corporate secretarial duties for our key legal entities, including Citigroup Global Markets Japan (CGMJ). However, the role’s scope expands into broader legal administration, encompassing areas where expertise beyond traditional paralegal skills is required. This includes adapting to firm-wide norms and system requirements, as well as addressing financial controls and risk control mandates.

Job Responsibility:

  • Corporate Secretarial & Governance Management: Lead and manage all aspects of Board of Directors meetings for CGMJ and its affiliates, including agenda preparation, material coordination, minute-taking, and follow-up on action items
  • Oversee the entire lifecycle of director appointments and resignations, including the preparation of necessary documentation and handling of commercial registrations
  • Draft and manage amendments to the Articles of Incorporation and other key corporate governance documents
  • Handle critical corporate actions, such as the documentation and legal procedures for capital repatriation
  • Serve as the key contributor and central point of contact for all corporate secretarial matters, providing expert guidance to senior leadership and business partners
  • Regulatory Compliance & External Communications: Oversee and ensure the timely and accurate submission of all regulatory reports, including but not limited to filings with the Japan Fair Trade Commission (JFTC)
  • Manage communications and act as the official liaison for inquiries from external parties, including courts, law firms, tax authorities, and other government/municipal agencies, ensuring professional, accurate, and timely responses
  • Maintain and enhance a meticulous log of all external inquiries and responses to ensure consistency and establish best practices
  • Firm-Wide Administration & Strategic Projects: Partner with Finance, Risk, and Technology departments on firm-wide initiatives, providing legal administrative expertise and ensuring alignment with governance requirements
  • Act as a key business partner from the Legal department on complex, episodic projects, ensuring legal and governance considerations are integrated from the outset
  • Manage and adapt to evolving firm-wide systems, financial controls, and risk control mandates, translating them into practical processes for the Legal department
  • Process Improvement & Strategic Operations: Proactively analyze, streamline, and document legal and governance workflows to enhance efficiency and strengthen risk management
  • Lead initiatives to implement new technologies (e.g., DocuSign, AI tools) to automate routine tasks and improve team productivity
  • Develop and maintain a comprehensive Corporate Secretary "Playbook" to serve as a central knowledge management resource for the team
  • Team Leadership & Mentorship: Lead cross-functional forums to proactively discuss upcoming governance matters and identify opportunities for process optimization between Legal, Business Execution, and other teams
  • Actively lead knowledge-sharing sessions and provide formal training to team members on commercial registration, regulatory filings, and corporate governance best practices

Requirements:

  • 5-7+ years of experience in a corporate secretarial, legal operations, or governance role, preferably within a financial services or multinational corporate environment
  • In-depth knowledge of Japanese corporate law, commercial registration procedures, and best practices in board governance
  • Strong business acumen with the ability to understand complex operational and financial issues and their interplay with corporate governance
  • Experience working collaboratively on cross-functional projects with departments such as Finance, Risk, and Technology is highly desirable
  • Demonstrated ability to lead complex projects and manage multiple priorities in a fast-paced, dynamic environment
  • Exceptional communication and stakeholder management skills, with a proven ability to build strong, positive relationships at all levels of an organization
  • Outstanding sense of ownership, leadership, and initiative. A proactive problem-solver who is committed to seeing tasks through to completion
  • A high degree of professionalism, integrity, and meticulous attention to detail
  • A collaborative and approachable nature, with proven experience in mentoring and developing team members
  • Bachelor's degree required
  • a degree in Law or a related field is highly preferred

Additional Information:

Job Posted:
December 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Legal Support Specialist

New

Customer Support Specialist

We are currently seeking Customer Support Specialists to join our Customer Suppo...
Location
Location
Canada , Burnaby; Toronto; Calgary
Salary
Salary:
56000.00 CAD / Year
clio.com Logo
Clio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (or an expected completion date no later than January 2026 if in your final semester)
  • Excellent analytical skills and impeccable verbal and written communication skills, with the ability to convey complicated technical concepts to non-technical audiences
  • Curiosity about law, tech, and AI, as well as an interest in leveraging technology to help people solve problems!
  • The desire to win (and have fun) as a member of a high performing team
  • A growth mindset and a sense of optimism and enthusiasm
Job Responsibility
Job Responsibility
  • Handling inbound support requests by phone (majority of our interactions), AI-enabled chat, and email with a focus on delivering exceptional customer experiences to legal professionals and their clients
  • Becoming a product expert
  • diagnosing, troubleshooting, and resolving product issues effectively
  • Serving as a trusted advisor
  • providing solutions and coaching that enables our customers to leverage Clio to do their work more efficiently
  • Identifying when a customer is a fit for an additional product or service, and connecting them with the appropriate team to learn more
  • Capturing customer feedback for our Product teams
  • Driving your career growth and development while Getting Better Every Day and contributing to a Win and Help Win culture
What we offer
What we offer
  • Top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week
  • Flexible time off policy, with an encouraged 20 days off per year
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
  • Fulltime
Read More
Arrow Right

Customer Support Specialist

We're making the world of digital assets accessible and secure for everyone. Fou...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer support or in a customer-facing role
  • Must have a 'Customer First' attitude
  • Strong interest for cryptocurrencies and/or blockchain environments
  • Outstanding written and verbal skills in English and Chinese
  • Ability to learn about hardware & software products and to analyse technical and/or factual data
  • Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
  • Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus
Job Responsibility
Job Responsibility
  • Ensure customer satisfaction & reply to day-to-day customer requests
  • Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
  • Identify recurring support trends and product performance issues, providing timely feedback to our product team
  • Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
  • Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
  • Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
  • Participate in external events around the world
  • Always be learning - about both crypto and also Ledger's products
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right

Customer Support Specialist

As a Customer Support Specialist at Ledger, you will be the first point of conta...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer support or in a customer-facing role
  • Must have a 'Customer First' attitude
  • Strong interest for cryptocurrencies and/or blockchain environments
  • Outstanding written and verbal skills in English and Chinese
  • Ability to learn about hardware & software products and to analyse technical and/or factual data
  • Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
  • Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus
Job Responsibility
Job Responsibility
  • Ensure customer satisfaction & reply to day-to-day customer requests
  • Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
  • Identify recurring support trends and product performance issues, providing timely feedback to our product team
  • Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
  • Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
  • Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
  • Participate in external events around the world
  • Always be learning - about both crypto and also Ledger's products
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right

Customer Support Specialist

Ledger is a global platform for digital assets and Web3, focusing on customer-ce...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer support or in a customer-facing role
  • Must have a “Customer First” attitude
  • Strong interest for cryptocurrencies and/or blockchain environments
  • Outstanding written and verbal skills in English and Chinese
  • Ability to learn about hardware & software products and to analyse technical and/or factual data
  • Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
  • Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus
Job Responsibility
Job Responsibility
  • Ensure customer satisfaction & reply to day-to-day customer requests
  • Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
  • Identify recurring support trends and product performance issues, providing timely feedback to our product team
  • Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
  • Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
  • Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
  • Participate in external events around the world
  • Always be learning - about both crypto and also Ledger’s products
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right

Customer Support Specialist

Ledger is seeking a Customer Support Specialist to provide quick and efficient t...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.ledger.com Logo
Ledger
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in customer support or in a customer-facing role
  • Must have a “Customer First” attitude
  • Strong interest for cryptocurrencies and/or blockchain environments
  • Outstanding written and verbal skills in English and Chinese
  • Ability to learn about hardware & software products and to analyse technical and/or factual data
  • Proficiency in Google docs, sheets, slides, forms as well as Microsoft Excel PPT
  • Proficiency in Zendesk or Salesforce (Customer Experience Management Platforms) is a plus
Job Responsibility
Job Responsibility
  • Ensure customer satisfaction & reply to day-to-day customer requests
  • Communicate clearly and concisely: write clear and well-structured documentation on service tickets and follow up to ensure resolution
  • Identify recurring support trends and product performance issues, providing timely feedback to our product team
  • Work to eliminate common support inquiries by suggesting improvements to our knowledgebase articles, FAQs, and other support documentation to ensure customers can self-serve as much as possible
  • Be involved in support escalations as required to ensure timely resolution according to SLAs on technical products
  • Communicate clearly and work effectively with other teams and departments, such as our R&D, Legal, and Marketing teams
  • Participate in external events around the world
  • Always be learning - about both crypto and also Ledger’s products
What we offer
What we offer
  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products
  • Fulltime
Read More
Arrow Right

Legal Operations Specialist

Detail-oriented Legal Operations Specialist to join our client's dynamic legal t...
Location
Location
United States , Oakland
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Legal Studies, or related field
  • JD or paralegal certification is a plus
  • 3+ years of experience in legal operations, preferably in a tech or fast-paced corporate environment
  • Strong understanding of legal technology tools and process automation
  • Excellent organizational skills and ability to manage multiple priorities
  • Proficiency in Microsoft Office Suite and familiarity with CLM and e-billing systems
  • Strong analytical and communication skills
Job Responsibility
Job Responsibility
  • Oversee and optimize legal workflows, including contract lifecycle management and matter tracking
  • Implement and maintain legal technology platforms (e.g., CLM systems, e-billing, document management)
  • Collaborate with cross-functional teams (Finance, Procurement, HR) to ensure compliance with internal policies and regulatory requirements
  • Manage vendor relationships and assist with outside counsel billing and budget tracking
  • Develop dashboards and reports to monitor legal metrics and performance
  • Support contract review and assist with drafting standard agreements under attorney supervision
  • Coordinate internal audits and assist with risk management initiatives
  • Maintain accurate records and ensure timely filing of corporate documents and regulatory submissions
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs and competitive compensation
Read More
Arrow Right

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...
Location
Location
United States , Teaneck, NJ or Burlington, VT
Salary
Salary:
60000.00 - 65000.00 USD / Year
fullpath.com Logo
Fullpath
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a dedicated IT support or help desk role
  • Proven ability to support macOS environments at a scale of ~100+ users (or similar)
  • Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
  • SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
  • Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
  • Ticketing systems such as Jira Service Management
  • Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
  • Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
  • Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
  • High level of accountability and work ethics
Job Responsibility
Job Responsibility
  • Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
  • Troubleshooting hardware, macOS, networking, and core business applications
  • Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
  • Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
  • Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
  • Okta: IAM, SSO, and MFA support
  • Jira: Ticket workflows, custom fields, and IT operations optimization
  • Executing onboarding and offboarding processes, including device provisioning and access permissions
  • Managing IT hardware inventory, replacements, and procurement logistics
  • Maintaining accurate asset tracking and documentation for all company hardware and software
What we offer
What we offer
  • Competitive compensation & comprehensive benefits
  • Flexible, family-friendly environment that supports work-life balance
  • Global team of innovators, collaborators, and go-getters who challenge and uplift one another
  • Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
  • Fast-paced startup culture with endless opportunities for learning, growth, and ownership
  • A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
  • Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.
  • Fulltime
Read More
Arrow Right

IT Support Specialist

Fullpath is an AI-first tech company in the automotive space with hubs across th...
Location
Location
United States , Teaneck, NJ or Burlington, VT
Salary
Salary:
60000.00 - 65000.00 USD / Year
fullpath.com Logo
Fullpath
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in a dedicated IT support or help desk role
  • Proven ability to support macOS environments at a scale of ~100+ users (or similar)
  • Operational experience or strong familiarity with: MDM tools (e.g., Jamf, Kandji, Intune, JumpCloud)
  • SSO/MFA services (e.g., Okta, Entra ID, JumpCloud)
  • Cloud mail/collaboration platforms (e.g., Google Workspace, Microsoft 365)
  • Ticketing systems such as Jira Service Management
  • Strong understanding of end-user networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi configuration)
  • Exceptional interpersonal skills with empathy, patience, and the ability to communicate clearly with both technical and non-technical users
  • Highly organized, proactive work style with the ability to manage and prioritize multiple tasks independently in a fast-paced environment
  • High level of accountability and work ethics
Job Responsibility
Job Responsibility
  • Serving as the primary point of contact for the US team, providing technical support via Jira Service Management, Slack, and in-person
  • Troubleshooting hardware, macOS, networking, and core business applications
  • Proactively managing the support request queue, ensuring clear documentation and timely ticket resolution
  • Administering and maintaining core SaaS and infrastructure tools, including: Google Workspace: User/group management, security configuration, and service health
  • Jamf: macOS device management (MDM), policy deployment, and compliance monitoring
  • Okta: IAM, SSO, and MFA support
  • Jira: Ticket workflows, custom fields, and IT operations optimization
  • Executing onboarding and offboarding processes, including device provisioning and access permissions
  • Managing IT hardware inventory, replacements, and procurement logistics
  • Maintaining accurate asset tracking and documentation for all company hardware and software
What we offer
What we offer
  • Competitive compensation & comprehensive benefits—because your well-being matters
  • Flexible, family-friendly environment that supports work-life balance
  • Global team of innovators, collaborators, and go-getters who challenge and uplift one another
  • Cutting-edge AI technology that delivers real value and solves complex challenges for our customers
  • Fast-paced startup culture with endless opportunities for learning, growth, and ownership
  • A culture built on feedback, initiative, and mutual success, where your voice is heard and your potential is nurtured
  • Medical, Dental, Vision, Disability, Life/AD&D, EAP
  • 15 vacation days per year to start
  • 80 hours of sick leave
  • 12 paid holidays
  • Fulltime
Read More
Arrow Right
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.