Legal Support Officer, Citi

Citi

Location:
India, Mumbai

Category:
Legal

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Intermediate level, non-attorney role providing legal support to Citi Legal team. Focuses on Legal Operations including accounts payable and managing multi-party compliance with external legal policies and procedures. Opportunity to grow within Legal Operations department focused on law firm and external vendor management of a global financial institution.

Job Responsibility:

Support Outside Counsel Management Operations Team initiatives
Law Firm governance, on-boarding and inclusion process
Law Firm spend management including oversight of value benefits
Law Firm performance review and maintenance
Law Firm compliance with Citi's Outside Counsel Terms and billing guidelines
Maintenance and adherence to operational service level agreements
Deliver strategic operational support to senior legal members
Accountable for end-to-end supplier onboarding and payment cycle for law firms
Partner with legal operations analysts to ensure production work accuracy
Organize and conduct external legal accounts payable and matter management reviews
Conduct audits of legal operational processes and report findings
Triage resolution of global legal operational escalations
Represent Legal Operations in design, testing and implementation of process changes
Develop measures to monitor global compliance with corporate policies
Manage issues/exceptions from policy implementation
Execute legal programs and projects for process improvements
Conduct independent research and analysis of legal matters
Maintain detailed records and documentation
Interact with senior leaders and internal/external peers

Requirements:

Accounting, Finance or Law background preferred
Bachelor's Degree required
Practical knowledge of common legal matter management, electronic billing systems and accounts payable/receivable practices
Wolters Kluwer Passport experience preferred
Must be able to work in a fast paced, deadline driven environment with minimal supervision
5-8 years of relevant industry experience
Preferably some experience working in an in-house legal role within financial services

Nice to have:

Master's degree preferred
Experience with Wolters Kluwer Passport

Additional Information:

Job Posted:
September 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Legal Support Officer