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Legal Support Assistant REG Hub 2

United Kingdom, Leeds · Job Posted May 05, 2026
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Job Responsibility

  • Manage the production of documents and check returned work produced by the CTU team/speech recognition for accuracy/formatting
  • Taking and making client related calls
  • Responsible for keeping up to date with client specific protocols and processes
  • Responsible for files to be opened and closed and supervise general filing requirements
  • Monitor and track key dates for clients
  • Support lawyers in business development activities
  • Manage diaries
  • Produce and maintain Excel spreadsheets
  • First point of contact for their team
  • Arrange for the preparation and collation of internal sector newsletters and briefings
  • Uploading documents to PDF docs and editing documents
  • Arrange photocopying, printing, organising couriers, sending out letters
  • Submitting documents for signature by clients via DocuSign
  • Receiving instructions via digital dictation
  • Key point of contact for lawyers
  • Monitor post and/or emails
  • Liaising with and providing support to their immediate colleagues
  • Answering phone calls for other members of the team
  • Liaison with and taking direction from your HL
  • Liaise with the HL over any planned absences
  • Assisting lawyers with billing related tasks
  • Reviewing and updating time allocation and disbursements
  • Request cheques, bank transfers, and paying in money received
  • Supporting the co-ordination of the WIP process
  • Dealing with matter related finance administration
  • Processing expenses
  • Responsible for managing priorities and workloads
  • Responsible for ensuring the creation and maintenance of data rooms
  • Responsible for ensuring client and matter data is maintained
  • Online applications e.g. Companies House, Land Registry, Searchflow
  • Undertaking searches and completion of requisite forms
  • Ensuring compliance with firm wide/department policies and procedures
  • Arranging and attending team meetings
  • Liaising with lawyers, PAs, HLs and Secretarial Managers
  • Consistently and appropriately update service users on progress
  • Regularly offer assistance wherever possible

Requirements

  • Experience of working in a legal or professional services environment
  • An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
  • Advanced knowledge of Microsoft Office
  • Advanced knowledge of document management/case management systems
  • An effective communicator with an excellent customer and client service approach
  • Customer/client service focused
  • Proven experience of managing client facing tasks and priorities
  • Effective at investigating issues and seeing a problem through to conclusion
  • Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
  • Excellent team player
  • Positive can-do attitude with the ability to adapt to change
  • Confidential and discreet
  • Well organised and methodical with excellent attention to detail

What we offer

Flex Forward scheme (flexible working)

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