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Legal Secretary PCR

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DAC Beachcroft

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Location:
United Kingdom , Newcastle upon Tyne

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Category:
Legal

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Working as part of a team, you will be required to provide an excellent standard of secretarial support to the Professional & Commercial Risk team. You will also be required to provide support across the other practice groups in Professional & Commercial Risk as and when required. Working individually and as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks. Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service.

Job Responsibility:

  • Provide an excellent standard of secretarial support to the Professional & Commercial Risk team
  • Provide support across the other practice groups in Professional & Commercial Risk as and when required
  • Act as a point of contact for lawyers and ensure the effective completion of their work
  • Handle outgoing correspondence including electronic communications
  • Create new case files as appropriate
  • Prepare and create client reports and documents for fee earners
  • Collate enclosures for outgoing correspondence, instructions to Counsel, experts etc using electronic bundling and encryption software
  • Email management – filing, saving, locating, deleting, responding where applicable and referring incoming mail to others
  • Print, file, photocopy, scan, fax and archive documents
  • Ensure client contact information is kept up to date
  • Update document bundles for fee earners
  • Using OneDrive, Sharefile and Client Connect for the safe exchange of client information
  • Keep case files organised and logical
  • Assist with incoming billing and accounts queries
  • Draft emails and correspondence on behalf of fee earners
  • Answer and make telephone calls
  • Book client meetings
  • Assist with the planning and booking of travel arrangements
  • Assist with ad-hoc business development and communications activities
  • Assist in organising client events
  • Maintain a level of individual knowledge required for the role
  • Occasionally prepare correspondence and documents from digital dictation
  • Handle confidential information in line with the firms data security protocols

Requirements:

  • Experience of working in a legal or professional services environment
  • An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
  • Advanced knowledge of Microsoft Office
  • Advanced knowledge of document management/case management systems
  • An effective communicator with an excellent customer and client service approach
  • Customer/client service focused
  • Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
  • Effective at investigating issues and seeing a problem through to conclusion
  • Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
  • Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges
  • Positive can-do attitude with the ability to adapt to change
  • Confidential and discreet but able to redirect information when appropriate to ensure areas of concern are resolved effectively
  • Well organised and methodical with excellent attention to detail, ensuring accuracy in all client communications and deliverables

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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