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Legal Secretary - EPI London

United Kingdom, London Employment contract · Job Posted July 04, 2026
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Job Description

Working as part of a team, you will be required to provide an excellent standard of secretarial support to the London Employment team to support allocated lawyers working alongside 5 administrative/secretarial colleagues. You will also be required to provide support across the other practice groups as and when required. Working individually and as a team to act as a point of contact for lawyers and to ensure the effective completion of their work, as well as undertaking a variety of secretarial tasks (as listed below). Provide a high quality, comprehensive workflow management and organisational service to lawyers in the group and exceptional client service. This team is one of the leading Employment law practices in the region and is recognised as being expert advisers to many household name businesses and organisations. The hours for this vacancy are 9.30-17.30 Monday to Friday. This role is hybrid working with the requirement of three days in the office and two working from home.

Job Responsibility

  • Handle outgoing correspondence including electronic communications and encryption of documents using secure data transmission methods in line with client requirements
  • Collate enclosures for outgoing correspondence
  • General knowledge of case management system
  • Email management
  • Print, file, photocopy, scan and archive documents
  • Ensure that client contact information is kept up to date
  • Update document bundles for fee earners
  • Keep case files organised and logical
  • Answer and make telephone calls
  • Use Outlook for extensive diary management
  • Use reminders and tasks to highlight important dates
  • Book meeting rooms, arrange lunches and book attendance at external seminars
  • Assist with the planning and booking of travel arrangements
  • Assist with ad-hoc business development and communications activities
  • Maintain a level of individual knowledge required for the role
  • Occasional preparation of correspondence and documents from digital dictation
  • Help maintain a clean office and clear desk
  • Handle confidential information in line with the firms data security protocols
  • Helping to onboard new clients requesting Company reports, Creditsafe reports etc and completing New Client Administration Forms and preparing draft engagement letters
  • Preparing, updating, and formatting PowerPoint presentations
  • Effective prioritisation of tasks within the team
  • Formatting Word documents
  • Key point of contact for lawyers
  • Monitor post and/or emails
  • Liaising with and providing support to their immediate colleagues
  • Answering phone calls for other members of the team
  • Liaison with and taking direction from your STL
  • Liaise with the STL over any planned absences
  • Assist lawyers in all matter financial management and disciplines
  • Assisting lawyers with billing related tasks
  • Assisting with incoming billing and ensuring appropriate matter allocation
  • Dealing with accounts queries
  • Assisting with cash collection
  • Working with finance to ensure client balances are dealt with
  • Request, bank transfers, and paying in money received
  • Dealing with matter related finance administration
  • Processing expenses
  • Creating and editing spreadsheets
  • Liaising with colleagues/clients regarding new enquiries and instructions
  • Obtaining consultant availability
  • Opening/closing of files
  • Preparing paperwork for new instructions
  • On boarding new consultants
  • Obtaining feedback from clients and consultants
  • Billing - submitting consultant invoices, raising DACB invoices, sending to clients
  • Chasing aged debt
  • General communication with consultants re issues, billing, availability, IT etc
  • Ensuring databases and intranet up to date
  • Liaising with lawyers, STLs and Secretarial Managers (SM) to take instruction and liaise on work requirements
  • Consistently and appropriately update service users on progress where appropriate
  • Regularly offer assistance wherever possible

Requirements

  • Experience of working in a legal or professional services environment
  • An aptitude for managing multiple priorities, producing documents and client communications of the highest standard
  • Advanced knowledge of Microsoft Office, in particular PowerPoint
  • Advanced knowledge of document management/case management systems
  • An effective communicator with an excellent customer and client service approach
  • Customer/client service focused
  • Proven experience of managing client facing tasks and priorities, with a hands-on, practical approach
  • Effective at investigating issues and seeing a problem through to conclusion
  • Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
  • Excellent team player
  • Positive can-do attitude with the ability to adapt to change
  • Confidential and discreet but able to redirect information when appropriate
  • Well organised and methodical with excellent attention to detail
  • Ability to communicate clearly and concisely orally and in writing

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