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Robert Half Logo Robert Half · Legal

Legal Receptionist

United States, New York Employment contract, B2B · Job Posted June 29, 2026
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Job Responsibility

  • Manage high-volume initial phone inquiries by guiding conversations through a consistent intake process and capturing complete, accurate information
  • Document call details thoroughly and route information to the appropriate team members so follow-up can happen efficiently
  • Deliver a warm, welcoming reception experience by greeting visitors promptly and maintaining an organized front desk presence
  • Support daily office operations by processing incoming and outgoing mail, preparing copies, and assisting with general administrative needs
  • Use sound judgment to balance compassion with efficiency, helping callers feel heard while keeping response times under control
  • Step in to provide backup assistance for office support duties when coverage is needed
  • Maintain a courteous demeanor in all interactions and contribute positive energy to the workplace
  • Assist with benefits-related administrative functions, including coordination support for leave, COBRA, and other compensation and benefits processes when required

Requirements

  • Previous experience in reception, front desk coordination, customer service, or administrative support
  • Background working in a detail-focused services setting
  • exposure to a legal environment is helpful but not required
  • Strong verbal communication skills with the ability to listen carefully and respond with professionalism
  • Demonstrated ability to take precise notes and manage details accurately
  • Comfortable handling multiple priorities in a busy environment while remaining calm and courteous
  • Excellent interpersonal skills and a hospitality-focused mindset
  • Self-directed work style with a willingness to take initiative and assist across office functions
  • Familiarity with standard office administrative tasks and general computer-based support work

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
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