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A personal injury law firm is seeking a dedicated Legal Receptionist to serve as the welcoming face of their practice. This pivotal role supports clients during challenging times and ensures the smooth functioning of our office.
Job Responsibility:
Greet clients with empathy and professionalism, both in person and over the phone
Manage busy multi-line phone systems, direct calls, and promptly handle sensitive client inquiries
Schedule appointments, maintain attorneys’ and paralegals’ calendars, and coordinate meetings
Assist with new client intakes and process legal documentation accurately
Maintain confidential client files in accordance with firm policies and legal regulations
Liaise with medical offices and other external partners as needed
Organize incoming and outgoing mail, packages, and correspondence
Support attorneys and staff with administrative duties as assigned
Requirements:
Prior experience as a receptionist in a legal or medical office strongly preferred
personal injury law exposure is a plus
Exceptional communication skills and a compassionate approach with clients
Ability to multitask and prioritize in a fast-paced environment
High attention to detail and strong organizational skills
Flexibility and discretion in handling sensitive information
Proficiency with office software and equipment (Microsoft Office, case management systems, phone systems)
What we offer:
medical, vision, dental, and life and disability insurance
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