Legal Process Clerk

• Launch monthly community clinic schedule
• Implement high-volume case processing procedures
• Establish streamlined administrative workflows
• Implement inter-agency communication protocols
• Community outreach and education campaigns
• Maintain consistent monthly clinic operations
• Process target volume of Clean Slate applications
• Execute efficient client communication systems

One (1) year (equivalent of 2,000 hours) of verifiable experience processing and/or researching documents in accordance with laws, codes and/or regulations in a legal, governmental, real estate or financial services environment

• Excellent customer service and other public-facing support role in a high-volume environment
• answering calls and responding to in person inquiries from the public
• Experience working with underserved communities, particularly helping individuals who are un-housed and/or suffering from addiction or mental health issues
• Bilingual skills: speak, read and write in both English and another language
• Experience working in a legal or law office environment, particularly criminal or immigration law