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Legal Operations Support Associate - Intellectual Property

Malaysia, Kuala Lumpur · Job Posted February 20, 2026
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Job Description

The Legal Operations Support Associate – Intellectual Property position will play a key role in supporting and improving the operations of Resmed’s Legal Team, with a particular focus on Intellectual Property (IP) support. While the role will focus on maintaining IP records, coordinating with external counsel, and supporting IP-related systems and processes, you will also be cross-trained across a wide range of legal operations functions. This role is part of a collaborative team environment and will contribute to shared team priorities, continuous improvement initiatives, and the smooth functioning of core legal operations. This is an integral role within the Legal Operations function, requiring strong attention to detail, a problem-solving mindset, and the ability to execute legal support tasks seamlessly.

Job Responsibility

  • Administer and maintain data in the IP docketing and records management system (e.g., Anaqua), ensuring data integrity and timely updates
  • Support the processing of weekly docketing and paralegal reports and patent/trademark maintenance actions
  • Coordinate correspondence with external IP counsel and internal stakeholders for routine administrative needs
  • Support as needed the day to day maintenance for core legal platforms (e.g., Anaqua, CounselLink, MyContracts, iManage, Xakia), ensuring smooth operation and user onboarding/offboarding
  • Serve as the first line of support for Anaqua, troubleshooting issues and working with IT for resolution
  • Drive process efficiency by documenting SOPs for core legal operations, ensuring standardization and clarity
  • Continuously improve legal processes by documenting workflows, identifying inefficiencies, and recommending optimizations
  • Assist in matter creation and tracking within CounselLink, ensuring accuracy in legal records
  • Support the administration of the e-billing process, ensuring timely and accurate invoicing
  • Generate reports from legal/IP systems as needed
  • Support the triage of shared Legal Operations inbox’s, responding to queries, routing requests and tracking recurring issues

Requirements

  • 1-2 years of related experience in legal support role or similar
  • Exposure to IP systems such as Anaqua, or prior IP administrative experience
  • Experience in legal systems or with legal operations processes
  • A strong sense of business ethics including the ability to appropriately handle confidential information
  • Ability to learn quickly and understand legal activities and processes
  • Strong customer experience focus
  • Excellent written and verbal communication skills
  • Excited and enthusiastic to learn, and by the opportunities new challenges provide
  • Desire to work in a high caliber team and strive for exceptionally high-quality service delivery
  • Excellent computer proficiency (e.g. MS Office – Word, Excel, and Outlook)

Nice to have

  • Experience in Operations/ Shared Services environment in multi-national operations
  • Experience in working within cross functional teams and able to support multiple countries
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