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Robert Half Logo Robert Half · Legal

Legal Operations Specialist

United States, Nashville · Job Posted March 25, 2026
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Job Description

We are looking for an experienced Legal Operations Specialist to join our team on a long-term contract basis in Nashville, Tennessee. This role offers an exciting opportunity to support AI tool enablement initiatives and legal operations within the financial services industry. If you have a strong background in legal technology and operations, combined with excellent documentation and project execution skills, we encourage you to apply.

Job Responsibility

  • Facilitate the adoption and rollout of AI tools, including coordinating demos, evaluations, pilots, and tracking feedback
  • Develop user guides, training materials, and FAQs to support legal technology enablement
  • Collaborate with cross-functional teams such as IT, Security, Privacy, and Compliance to ensure smooth integration of new tools
  • Document workflows, standard operating procedures (SOPs), and playbooks to enhance operational efficiency
  • Track intake processes and workflow metrics to identify areas for improvement
  • Support matter management and e-billing tools by maintaining data hygiene and reporting
  • Manage structured workstreams and ensure adherence to governance processes
  • Coordinate stakeholder sessions and gather requirements for technology-driven projects
  • Monitor adoption rates and provide actionable insights to improve tool usage
  • Assist with legal operations projects, ensuring alignment with organizational objectives

Requirements

  • 3–7+ years of experience in Legal Operations, Legal Technology, Contract Operations, Compliance Operations, or related fields
  • Practical experience with AI tools, including workflow intake, pilot coordination, and adoption tracking
  • Proficiency in process documentation, such as SOPs, playbooks, and job aids
  • Familiarity with matter management or e-billing platforms like Ironclad, Icertis, or Agiloft
  • Strong project execution skills, including stakeholder coordination and documentation discipline
  • Excellent written communication and attention to detail
  • Comfort working cross-functionally with IT, Security, Privacy, and Compliance teams
  • Experience in a regulated environment such as financial services, insurance, or healthcare is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
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