Legal Operations Processor

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal and external business partners
• Negotiate with external business partners to assure resolutions and deadlines are met
• Perform moderately complex administrative, operational and customer support tasks
• Provide training to less experienced Operational Legal Specialists
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement
• Receive direction from supervisor and escalate non-routine questions
• Seek ways to improve customer service experience and determine proper course of action based on business partners needs

• 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Ability to be creative, innovative, and proactive in meeting enterprise needs
• Ability to collaborate and execute in a fast paced, high demand, environment while balancing multiple initiatives, priorities, and projects
• Ability to exercise independent judgment to identify and resolve problems
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to work effectively in a matrixed and team production environment, across all organizational levels including executive stakeholders, where flexibility, collaboration, and adaptability are important
• Ability to work independently, innovatively, and proactively, while exercising sound judgment
• Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization
• able to resolve issues, and overcome obstacles
• Advanced organizational skills with high attention to detail and accuracy
• Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
• Excellent verbal, written, and interpersonal communication skills with demonstrated experience facilitating communication with all levels of employees including management
• Experience analyzing statutes, working with rules and procedures, and processing filings within multiple jurisdictions
• Financial services experience
• Experience with Wells Fargo Elder and Vulnerable Adult Financial Abuse Reporting processes and procedures
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
• Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and Service Vision Platform (SVP)
• Ability to work additional hours as needed
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location(s) on the job opening

• Financial services experience
• Experience with Wells Fargo Elder and Vulnerable Adult Financial Abuse Reporting processes and procedures
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Teams)
• Advanced Wells Fargo programs, systems, and tools skills such as: Hogan and Service Vision Platform (SVP)

Relocation assistance is not available for this position