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Legal Operations Processor

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Charlotte

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Category:
Legal

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Legal Operations Processor for the Summons & Subpoenas team in the Deposit and Legal Services department as part of Global Operations. This position supports various operational tasks relating to subpoenas, summons, and other legal documents representing Wells Fargo.

Job Responsibility:

  • Support various operational tasks relating to subpoenas, summons, and other legal documents representing Wells Fargo
  • Seek ways to improve customer service experience and determine proper course of action based on customer needs
  • Perform moderately complex administrative, operational and customer support tasks
  • Negotiate with external customers to assure resolutions and deadlines are met
  • Provide training to less experienced Operational Legal Specialists
  • Receive direction from supervisor and escalate non-routine questions
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal customers
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirement

Requirements:

  • 2+ years of Legal Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Previous experience in legal order processing
  • Knowledge and understanding of processing and handling summons and subpoenas
  • Experience managing a pipeline of work from assignment to completion
  • Ability to achieve high production and quality standards
  • Ability to identify potential operational issues and legal risks
  • Intermediate Microsoft Office skills
  • Ability to read and interpret legal documents
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

Nice to have:

  • Previous experience in legal order processing
  • Knowledge and understanding of processing and handling summons and subpoenas
  • Experience managing a pipeline of work from assignment to completion
  • Ability to achieve high production and quality standards
  • Ability to identify potential operational issues and legal risks
  • Intermediate Microsoft Office skills
  • Ability to read and interpret legal documents
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
What we offer:
  • In-depth on-the-job training
  • Coaching to learn about Wells Fargo banking products, procedures, and services
  • Paid training
  • Equal opportunity employment
  • Accommodation for applicants with disabilities available upon request

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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