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Legal Operations & Paralegal Director

United States, Denver · Job Posted June 29, 2026
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Job Description

A well-established law firm is seeking a senior legal operations professional to oversee its paralegal function and drive operational excellence across multiple practice areas. This position combines team leadership, resource management, process improvement, and strategic planning to support attorneys and enhance client service.

Job Responsibility

  • Lead the recruitment, onboarding, supervision, and career development of a large paralegal team
  • Manage staffing, workflow distribution, and resource planning to ensure efficient support across legal matters
  • Develop and implement training programs, performance standards, and best practices
  • Analyze utilization, productivity, and financial metrics to improve efficiency and profitability
  • Partner with firm leadership on budgeting, compensation planning, and workforce strategy
  • Identify and implement technology solutions, automation tools, and process improvements to streamline operations
  • Oversee timekeeping, policy compliance, and coverage planning while fostering collaboration across departments

Requirements

  • Bachelor's degree or equivalent professional experience
  • paralegal certification or advanced legal education is a plus
  • 10+ years of experience as a paralegal or legal operations professional, including 5+ years in a leadership or management role within a law firm or comparable legal environment
  • Demonstrated success managing legal support teams and improving operational performance
  • Strong understanding of litigation and transactional workflows, legal technology, and project management principles
  • Excellent leadership, analytical, organizational, and interpersonal skills with the ability to influence stakeholders at all levels
  • Bachelor's degree or comparable relevant background
  • paralegal certification or advanced legal education is preferred
  • At least 10 years of experience in paralegal work or legal operations, including 5 or more years leading teams in a law firm or similar legal setting
  • Proven ability to manage legal support staff while improving workflows, service levels, and operational effectiveness
  • Working knowledge of both litigation and transactional legal processes, with the ability to adapt support models across practice groups
  • Experience using legal technology platforms, including corporate legal management systems and tools related to workflow or project coordination
  • Strong analytical, organizational, and interpersonal skills, with the ability to influence decisions and build alignment across stakeholder groups
  • Familiarity with calendar management, docket oversight, and legal support work tied to estate planning, probate, or litigation matters

What we offer

  • Medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan

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