Legal Operations Officer, Citi

Citi

Location:
United Kingdom, Belfast

Category:
Legal

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Legal Operations Officer role focuses on legal operations including law firm governance, external vendor compliance, spend management, and strategic support within Citi’s Global Legal Solutions team. The position offers opportunities for growth within legal operations for a global financial institution.

Job Responsibility:

Support various initiatives driven by the Outside Counsel Management Operations Team
oversee law firm governance, onboarding, and inclusion process within Citi Legal Panel Structure
manage law firm spend oversight and performance review
ensure law firm compliance with Citi’s Outside Counsel Terms and Billing Guidelines
maintain operational service level agreements and metrics
deliver strategic operational support to senior members
partner with GLS teammates across functions, including Finance, Technology, and Project Management
evaluate complex legal and operational issues
account for supplier onboarding and payment cycles
organize accounts payable and matter management reviews
conduct legal operational process audits
resolve global legal operational escalations
represent Legal Operations in design, testing, and implementation of operational delivery processes
monitor global compliance with corporate policies
manage exception issues in partnership with SMEs and Risk Management teams.

Requirements:

Accounting, Finance or Law background preferred
Bachelor’s Degree is required
Practical knowledge of common legal matter management, electronic billing systems and accounts payable / receivable practices
Wolters Kluwer Passport experience preferred
Must be able to work in a fast paced, deadline driven environment with minimal supervision
An ability to lead and influence people across cultures at a senior level using sound judgment
exceptional data analysis skills, including advanced proficiency with MS Office: Excel (V lookup, pivot tables, charts, and formulas), Word, Outlook, PowerPoint, and Access preferred
strong written and oral communication skills
customer service orientation
corporate legal experience and accounting/finance background, shared services and relationship management experience a plus
demonstrated diligence, attention-to-detail and follow-through skills.

Nice to have:

Corporate legal experience
accounting/finance background
shared services and relationship management experience.

What we offer:

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
discretional annual performance-related bonus
private medical insurance packages
employee assistance program
pension plan
paid parental leave
special discounts for employees, family, and friends
access to learning and development resources.

Additional Information:

Job Posted:
May 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Legal Operations Officer