Legal Operations & Legal Tech Lead Job at Mews

Job Responsibility

Redesign legal workflows, intake, triage, prioritisation and routing so the team can operate more effectively at scale
Own and improve legal tooling, knowledge systems, document workflows and self-service enablement across the function
Evaluate, implement or optimise CLM and related legal tech, including AI, billing and orchestration tools, to improve speed, consistency and visibility
Identify and implement practical AI use cases across legal work, including drafting support, knowledge access, contract workflows, intake, reporting and process design
Partner with the Chief Legal Officer and legal pillar leads on how work should be structured and where it should sit across lawyers, contracts managers, AI-enabled workflows and outside counsel
Build dashboards, reporting and planning rhythms for legal demand, service levels, spend, risk areas and team priorities
Own budgets and forecasting for the function, and sharpen outside counsel administration, invoice handling and spend optimisation
Create scalable templates, playbooks, training materials and working norms for the wider business
Lead or support transformation projects across Legal, Compliance, Product, Procurement, People and Commercial teams
Bring order, pace and measurable execution to special projects owned by the CLO organisation

Strong experience in legal operations, legal transformation, legal programme management or a comparable enablement role in a tech, SaaS or fintech environment
A clear track record of implementing better tooling, workflows and service models rather than simply administering what already exists
Strong legal tech capability, with evidence of evaluating, implementing or scaling tools that changed how work gets done
Meaningful experience with CLM implementation, optimisation or ownership, ideally in a scaling in-house environment
Experience designing or improving processes that work across multiple jurisdictions and stakeholder groups
Hands-on experience applying AI to workflow design, knowledge management, documentation, reporting or service delivery
Strong judgement on where automation helps, where human review remains critical and how to build safe adoption habits
A practical, builder-style mindset with high ownership and a bias to execution
Strong stakeholder skills and the ability to work effectively with lawyers, operators, finance partners and technical teams
Comfort in ambiguous, under-structured environments where priorities need to be shaped, not just received
Attorney training is helpful, but not essential
Experience in tech-forward or AI-forward in-house environments, particularly where legal ops helped shape the operating model
Experience in fintech, payments or similarly regulated environments would also be valuable

Unlimited paid holiday
Participation in our company share program
Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
An annual Learning budget of €300 (and more for high performers) to support your development
Monthly EDGE time to Explore, Develop, Grow, and Elevate yourself
A work from anywhere policy with flexibility to work abroad for a few weeks each year
Relocation options, available after one year
Flexible, hybrid working options
A home office setup budget to make your workspace your own and a monthly work-from-home allowance
Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
Additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks