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Mews Logo Mews · IT - Administration

Legal Operations & Legal Tech Lead

United States Employment contract 175000.00 - 225000.00 USD / Year · Job Posted July 02, 2026
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Job Description

At Mews, we're building the future of hospitality. As we scale, our Legal & Compliance function needs to become faster, smarter and more effective without becoming more bureaucratic. We're hiring a Senior Legal Operations & AI Enablement Lead to help make that happen. This is not a standard legal ops coordinator role. We're looking for someone with the judgement, technical curiosity and delivery strength to modernise workflows, improve tooling, introduce high-quality AI-enabled ways of working and act as a force multiplier for a lean legal team. You’ll combine legal operations depth with strong legal tech and process design instincts. You’ll help shape a more scalable, data-driven operating model for Legal & Compliance, while improving service delivery, knowledge systems and the way work flows across the function.

Job Responsibility

  • Redesign legal workflows, intake, triage, prioritisation and routing so the team can operate more effectively at scale
  • Own and improve legal tooling, knowledge systems, document workflows and self-service enablement across the function
  • Evaluate, implement or optimise CLM and related legal tech, including AI, billing and orchestration tools, to improve speed, consistency and visibility
  • Identify and implement practical AI use cases across legal work, including drafting support, knowledge access, contract workflows, intake, reporting and process design
  • Partner with the Chief Legal Officer and legal pillar leads on how work should be structured and where it should sit across lawyers, contracts managers, AI-enabled workflows and outside counsel
  • Build dashboards, reporting and planning rhythms for legal demand, service levels, spend, risk areas and team priorities
  • Own budgets and forecasting for the function, and sharpen outside counsel administration, invoice handling and spend optimisation
  • Create scalable templates, playbooks, training materials and working norms for the wider business
  • Lead or support transformation projects across Legal, Compliance, Product, Procurement, People and Commercial teams
  • Bring order, pace and measurable execution to special projects owned by the CLO organisation

Requirements

  • Strong experience in legal operations, legal transformation, legal programme management or a comparable enablement role in a tech, SaaS or fintech environment
  • A clear track record of implementing better tooling, workflows and service models rather than simply administering what already exists
  • Strong legal tech capability, with evidence of evaluating, implementing or scaling tools that changed how work gets done
  • Meaningful experience with CLM implementation, optimisation or ownership, ideally in a scaling in-house environment
  • Experience designing or improving processes that work across multiple jurisdictions and stakeholder groups
  • Hands-on experience applying AI to workflow design, knowledge management, documentation, reporting or service delivery
  • Strong judgement on where automation helps, where human review remains critical and how to build safe adoption habits
  • A practical, builder-style mindset with high ownership and a bias to execution
  • Strong stakeholder skills and the ability to work effectively with lawyers, operators, finance partners and technical teams
  • Comfort in ambiguous, under-structured environments where priorities need to be shaped, not just received

Nice to have

  • Experience in tech-forward or AI-forward in-house environments particularly where legal ops helped shape the operating model
  • Experience in fintech, payments or similarly regulated environments
  • Attorney training

What we offer

  • Unlimited paid holiday
  • Participation in our company share program
  • Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
  • Annual Learning budget of €300 (and more for high performers)
  • Monthly EDGE time to Explore, Develop, Grow, and Elevate yourself
  • Work from anywhere policy with flexibility to work abroad for a few weeks each year
  • Relocation options, available after one year
  • Flexible, hybrid working options
  • Home office setup budget
  • Monthly work-from-home allowance
  • Claude tokens
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