Legal Operations Lead

• Lead the charge on defining and driving our legal tech strategy, including setting the vision, building the roadmap, and delivering tools that make our team faster, smarter, and more connected
• Oversee our suite of legal systems (like CLM, eBilling, knowledge management and workflow platforms), ensuring they're optimized, well-integrated, and aligned with how the business actually works
• Manage our core digital platforms, keeping them efficient, intuitive, and budget-conscious
• Partner across Legal, Policy, IT, Finance, Business Operations and beyond to evaluate and roll out technology and solutions that streamlines work and improves the experience for everyone who touches it
• Design elegant solutions and connecting the dots between business needs and technology
• Build and maintain relationships with vendors, ensuring we get measurable value from our tech investments
• Lead multi-quarter, cross-functional projects that push automation, AI, and data-driven insights deeper into how we deliver our work throughout the organization
• Help create operational excellence wherever opportunities exist

• 8+ years of experience in legal operations, tech strategy, or a related operations-focused role
• Experience leading automation or AI initiatives that drive measurable improvements
• Capacity for managing budgets, timelines, and stakeholders, with a sharp eye for detail and follow-through
• Adaptive communication methods, translating technical detail into clear business value
• A collaborative and curious mindset, unafraid to experiment or rethink how things are done
• Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience)
• Experience building trust quickly and working well with everyone from senior leadership to individual contributors

Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience)

• Remote work
• medical insurance
• flexible time off
• retirement savings plans
• modern family planning