Legal Operations Lead, CLM & Technology Job at Figma (San Francisco)

Specialist – Global Contract Lifecycle Management

We are looking for a highly skilled & motivated candidate to join our newly esta...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Law or related field is preferred
3+ years of work experience in Contract Management and Legal Operations
Hands-on experience in using CLM tools Sirion / Icertis / Ariba / Coupa or similar
Experience of working on the leading CLM technologies (Sirion, Icertis, DocuSign)
Exposure to Global Procurement or shared services environments
Knowledge of end-to-end contracting process
Customer service mindset with a proactive approach to problem resolution
Ability to build & maintain strong relationships with suppliers & stakeholders
Ability to work in a fast-paced environment
Strong legal and technical acumen with an innovative mindset

Job Responsibility

Support the day-to-day operations to manage the lifecycle of global contracts within the organization
Collaborate with legal, procurement, sales and other departments to support the drafting, review / redlining and execution of the contracts in line with the business requirement and ensure compliance to meet the business objective
Develop and maintain the templates for efficiency and consistency
Support the data migration activities with the CLM
Track contract milestones and renewal dates, providing reminders for key activities (renewals, expirations)
Ensure timely renewals of the contracts within different categories and ensure detailed reporting
Track and resolve issues related to contract performance, including disputes, breaches, or violations
Stay informed about industry trends & advancements in contracting domain and update on the leading market legal technologies
Identification of process inefficiencies resulting in streamlining the process & enhancing user experience
Maintaining the accuracy, timeliness, & integrity of contract data within the system.

Fulltime

Senior Specialist – Global Contract Lifecycle Management

We are looking for a highly skilled & motivated candidate to join our Global Pro...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Law or related field is preferred
Other combinations of job-related experience and education that meet the requirements may be substituted
5+ years of work experience in Contract Management and Legal Operations
Hands-on experience in using CLM tools Sirion / Icertis / Ariba / Coupa or similar
Experience of working on the leading CLM technologies (Sirion, Icertis, DocuSign)
Exposure to Global Procurement or shared services environments
Knowledge of end-to-end contracting process
Customer service mindset with a proactive approach to problem resolution
Ability to build & maintain strong relationships with suppliers & stakeholders
Ability to work in a fast-paced environment

Job Responsibility

Support the day-to-day operations to manage the lifecycle of global contracts within the organization
Collaborate with legal, procurement, sales and other departments to support the drafting, review / redlining and execution of the contracts in line with the business requirement and ensure compliance to meet the business objective
Develop and maintain the templates for efficiency and consistency
Support the data migration activities with the CLM
Track contract milestones and renewal dates, providing reminders for key activities (renewals, expirations)
Ensure timely renewals of the contracts within different categories and ensure detailed reporting
Track and resolve issues related to contract performance, including disputes, breaches, or violations
Stay informed about industry trends & advancements in contracting domain and update on the leading market legal technologies
Identification of process inefficiencies resulting in streamlining the process & enhancing user experience
Maintaining the accuracy, timeliness, & integrity of contract data within the system

Fulltime

Head of Legal Engineering

Legora is on a mission: to redefine how legal work gets done. From the very star...

Location

United Kingdom , London

Salary:

Not provided

Legora

Expiration Date

Until further notice

Requirements

Significant senior experience (typically 10+ years) across legal practice, legal operations, legal innovation, or legal technology
Experience operating at a leadership level, with experience managing teams, setting strategy, and being accountable for outcomes
Strong legal foundation, enabling you to engage credibly with senior lawyers, partners, and in-house leaders
Deeply tech-curious and product-minded, comfortable engaging in technical conversations around AI, automation, workflows, and platform capabilities
Understand how to design, evaluate, and improve legal processes using technology such as document automation, AI review tools, CLM platforms, and workflow systems
Communicate with clarity and confidence across disciplines
Excel at bringing structure to ambiguity, and are comfortable making judgement calls in fast-moving, high-stakes environments
Commercially aware, able to articulate value, ROI, and impact, and comfortable supporting sales and expansion conversations
Care deeply about quality and craft, while still knowing how to move fast, iterate, and improve over time
Take ownership naturally and operate with a founder mentality

Job Responsibility

Leading and scaling the Legal Engineering function in the UK, including hiring, mentoring, and developing senior Legal Engineers, and setting clear standards for quality, impact, and delivery
Owning the Legal Engineering strategy for the UK, aligning local execution with Legora’s global vision while adapting to market-specific needs
Working with global Legal Engineering Leadership to build the systems, infrastructure and operating cadences to ensure this critical global function can continue to serve clients at the highest level while scaling rapidly
Acting as a senior thought partner to clients, building trusted relationships with partners, GCs, and legal operations leaders, and identifying high-value opportunities to scale adoption
Partnering closely with Customer Success and GTM, taking shared ownership of strategic accounts — from pilots and proof-of-value to full-firm rollouts and long-term expansion
Serving as the voice of the user internally, ensuring client insights directly inform product decisions, roadmap priorities, and strategic direction
Working deeply with Product and Engineering, translating complex legal workflows into scalable, automated solutions across areas such as contract review, due diligence, compliance, and knowledge management
Supporting go-to-market efforts, including executive-level demos, strategic pitches, and discussions around ROI, AI adoption, and legal transformation
Building playbooks, frameworks, and best practices that enable the Legal Engineering function to scale globally
Helping clients navigate the shift to AI-driven legal work, offering credible guidance on how technology will reshape legal teams and practice areas

Fulltime

Senior Legal Operations Manager

As our Senior Legal Operations Manager, you will play a critical role in scaling...

Location

United States , San Francisco

Salary:

155000.00 - 165000.00 USD / Year

Strava

Expiration Date

Until further notice

Requirements

8+ years of experience in legal operations, legal project management, or related in-house legal roles
Hands-on experience owning legal technology platforms and driving adoption
Experience managing legal spend, vendors, and budgets with a strong focus on efficiency and value
Ability to communicate clearly and effectively with senior stakeholders
Confidence using modern tools and systems (e.g., Generative AI, CLM tools, Asana, Slack, Notion) to amplify impact

Job Responsibility

Own and continuously improve the legal operations roadmap, aligning operational priorities with Legal and company-wide goals
Lead the design, implementation, and optimization of legal workflows, including contract lifecycle management, matter intake, and compliance processes
Own and administer legal technology systems, including contract management, matter management, e-billing, discovery, AI, and related tools
Partner with Legal, Finance, IT, People, Procurement, and other teams to drive cross-functional initiatives, operational excellence, and autonomy / self-service
Manage outside counsel relationships, including onboarding, performance management, rate negotiations, and spend optimization
Own legal budgeting, forecasting, and spend tracking, providing clear and actionable insights to Legal leadership
Develop and maintain SOPs, SLAs, playbooks, templates, and enablement resources for Legal and business teams
Build reporting, dashboards, and KPIs that provide visibility into legal workload, risk, performance, and efficiency
Triage and provide frontline support for requests from the Company to the legal department

What we offer

Offers Equity

Fulltime

Senior Associate Legal Engineer

Legal Engineers are product experts and problem solvers. They are responsible fo...

Location

United States , San Francisco

Salary:

84000.00 - 105000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

3+ years of professional services and/or consulting experience with software companies (B2B SaaS with experience integrating CLM, eSignature, SSO/IDP, Salesforce and data tools preferred)
Passion for learning new technologies and driving outcomes through technical solutions
Comfortable translating business requirements into scalable product configurations and workflows
Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively
Able to respond to and resolve tough conversations with executive sponsors and end users
Ability to successfully navigate customers’ complex organizational structures by running structured discovery and design, mapping processes, and aligning Legal, Sales, Procurement and/or IT teams
Curiosity for understanding customers’ goals and values and turning them into measurable success metrics and adoption plans
Familiarity with CLM (contract lifecycle management) and legal ops business processes
Experience learning and adapting quickly to a growing organization with a learning mindset suited to frequent product releases
Ironclad’s Values: Drive, Intent, Integrity, and Empathy

Job Responsibility

Lead 5-15 customer implementations simultaneously
Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations with clear milestones, risks, and comms plans
Apply best practices in CLM and legal operations to design scalable processes, advise on change management, and ensure customers achieve measurable outcomes
Leverage your deep product expertise (including AI features and integrations) to design, configure, and optimize contracting processes, while enabling customers to be self-sufficient
Managing challenging conversations with customers to reset expectations and address product feedback
Advise customers on trade-offs that balance project timeline and their implementation goals and guide phased delivery plans that align to executive priorities
Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with our Product team to improve the Ironclad product
Stay up-to-date on product releases, with a focus on AI and workflow automation capabilities, and continuously build expertise to guide customers effectively
Proactively identify opportunities to improve our team’s implementation processes by contributing to methodology, templates, and playbooks
Respond to high-profile customer escalations in a way that inspires confidence and customer loyalty with structured action plans, ownership, and follow‑through to resolution

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
the opportunity to help build the company you want to work at

Fulltime

Enterprise Customer Success Manager

As an Enterprise Customer Success Manager, you’ll be responsible for partnering ...

Location

United States , San Francisco

Salary:

98000.00 - 123000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

4+ years of experience in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies
Demonstrated expertise in driving product adoption, engagement, and customer value realization through structured success motions
Strong analytical skills with experience monitoring usage metrics and translating data into actionable adoption strategies
Familiarity with Customer Success Platforms such as Gainsight, Catalyst, Totango, or similar tools
Strong presentation, organizational, and written/verbal communication skills (written samples may be requested)
Enthusiasm for learning new technologies and addressing business challenges with technical solutions
Familiarity with Contract Lifecycle Management (CLM) and legal operations processes
Proven ability to navigate complex organizational dynamics across Legal, Sales, Procurement, and IT teams
Collaborative, goal-oriented, and focused on delivering results
Willingness to travel for customer meetings and conferences (10-15%)

Job Responsibility

Understands customer goals and desired outcomes, aligning adoption strategies to achieve measurable objectives and success metrics
Develops and drives structured adoption plans focused on platform engagement, feature utilization, and time-to-value
Utilizes established Success plays and customer success platforms (e.g., Gainsight, Catalyst) to drive impactful adoption outcomes at scale
Monitors customer health signals, product usage trends, and engagement metrics to proactively identify risks and opportunities
Leads complex adoption-focused customer conversations, collaborates cross-functionally to address feedback, and fosters customer confidence and loyalty
Collaborates with Sales teams to align and execute on adoption strategy to maximize value realized
Provides expert guidance on maximizing platform functionality, identifying new use cases, and ensuring long-term value realization
Conducts adoption strategy meetings and monthly adoption assessments to ensure customers are maximizing their investments
Contributes to Executive Business Reviews and account strategy meetings across various stakeholder levels to share outcomes, gather feedback, and refine strategies
Stays up-to-date on product updates and roadmap enhancements to improve customer enablement and adoption

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Offers Equity

Fulltime

New

Director, Contract Management

Reporting to the Vice President of Procurement Sourcing and Operations, the Cont...

Location

United States , Saint Petersburg

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (B.A.) in Business, Law, Finance, Supply Chain, Procurement or related field
10+ years in contract management, vendor management, or procurement within financial services in a senior-level corporate position
Proven experience negotiating supplier agreements and managing contract governance
Deep understanding of regulatory requirements (SEC, FINRA) and third-party risk management frameworks
Strong leadership, stakeholder management, and communication skills
Familiarity with CLM platforms and integration with ERP systems
Advanced negotiation and influencing skills for complex supplier agreements
Strategic planning and operational process design
Analytical and problem-solving skills for risk assessment and mitigation
Ability to lead cross-functional initiatives and drive consensus among stakeholders

Job Responsibility

Develop and implement the contract management framework, policies, and playbooks for supplier agreements
Lead a team of contract professionals responsible for drafting, negotiating, and managing supplier contracts
Serve as the escalation point for complex supplier negotiations and risk assessments, and act as the liaison between Procurement Sourcing and Legal
Oversee end-to-end contract processes: intake, drafting, negotiation, approval workflows, execution, and repository management
Ensure compliance with Raymond James’ third-party risk management program, regulatory obligations (SEC, FINRA), and internal policies
Implement and optimize CLM technology for efficiency and transparency
Partners with Legal, Risk, Compliance, clause owners, procurement team members, and other stakeholders to ensure contracts meet regulatory standards
Lead negotiations for supplier agreements, particularly for high-value, strategic engagements (technology platforms, SaaS, consulting services)
Establish standard templates and fallback positions to reduce cycle time and maintain risk posture
Collaborate with Procurement Sourcing, Finance, IT, and business units to align contract terms with operational and financial goals

Fulltime

Legal Engineer

Legal Engineers are product experts and problem solvers. They are responsible fo...

Location

United States , New York City

Salary:

120000.00 - 140000.00 USD / Year

Ironclad

Expiration Date

Until further notice

Requirements

3+ years of professional service and/or consulting experience with software companies (B2B SaaS and experience with integrations preferred)
Passion for learning new technologies and driving outcomes through technical solutions
Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively
Ability to successfully navigate enterprise customers’ complex organizational structures - this involves deeply understanding the dynamics and priorities of customers’ Legal, Sales, Procurement and/or IT teams
Curiosity for listening and understanding customers’ goals and values
Familiarity with CLM (contract lifecycle management) and legals operations business processes
Experience learning and adapting quickly to a growing organization
Ironclad’s Values: Drive, Intent, Integrity, and Empathy

Job Responsibility

Lead 5-15 customer implementations simultaneously
Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations
Apply best practices and advise customers on managing contracts throughout the contracting lifecycle, via reports, metrics and reminders
Leverage your product and industry expertise to design and build customers’ contracting processes in Ironclad
Enable customers to build and maintain their Ironclad instances
Lead challenging conversations with customers to reset expectations and address product feedback
Advise customers on trade-offs that balance project timeline and their implementation goals
Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with our Product team
Proactively identify opportunities to improve our team’s implementation processes
Respond to customer escalations in a way that inspires confidence and customer loyalty

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
Offers Equity

Fulltime

Legal Operations Lead, CLM & Technology

Figma

Location:
United States , San Francisco ▼
New York

Category:
Legal

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Specialist – Global Contract Lifecycle Management