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Harvey’s Legal Engineer – Product Specialists are experienced lawyers from top-tier law firms and in-house legal teams who leverage their legal expertise to help customers seamlessly integrate Harvey into their daily workflows—driving adoption, increasing utilization, and supporting long-term expansion and renewal across LATAM.
Job Responsibility:
Build trusted relationships with law firm and in-house legal teams across Mexico and LATAM
Design and lead onboarding sessions, product demonstrations, training workshops, and ongoing enablement programs
Act as a strategic partner to Customer Success Managers and Account Executives to identify expansion opportunities and support renewal efforts
Proactively surface obstacles to adoption and develop strategies to overcome them
Translate regional legal practice needs into actionable feedback for Harvey’s product and engineering teams
Monitor usage trends and identify at-risk accounts or untapped opportunities
Contribute to customer-facing content tailored to LATAM legal workflows
Provide competitive and market intelligence on the LATAM legal and legal-tech landscape
Support and strengthen Harvey’s credibility and brand across LATAM
Requirements:
Based in Mexico City and eligible to work in Mexico
Mexican practising certificate or equivalent civil-law legal qualification
At least 3 years of experience practicing law at a top-tier law firm or in-house at a major corporate or financial institution, preferably with a corporate, regulatory, or disputes focus
Full professional fluency in Spanish and English
Strong understanding of LATAM legal processes and challenges faced by law firms and in-house legal teams
Executive presence and engagement skills
Outstanding presentation skills to both legal and executive audiences
Curiosity about AI’s potential to transform the legal industry and legal service delivery
Nice to have:
Professionally fluency in Portuguese is a plus
Sales or customer-facing experience—including law firm business development, secondments, or direct client relationship management—is a plus