Legal Collections Analyst Job at Robert Half (Chattanooga)

Head of Recovery Legal and Asset Sales Strategy

This position is within the Cards Collections and Recovery Risk team. The succes...

Location

United States , Wilmington; O'Fallon; Jacksonville; Schaumburg; Atlanta

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Four-year degree in Statistics, Economics, Engineering, Finance, Mathematics, or a related quantitative field, or equivalent work experience
Graduate degree is highly desirable
Minimum 10 years of related analytic experience in a collections or recovery environment
Minimum 5+ years of experience in statistical analysis with working knowledge of at least one of the following statistical software packages: SAS, SPSS, Python, Statistica, S+ or some equivalent or R/ R Studio
Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
Strong project management ability
Consistently demonstrate clear and concise written and verbal communication
Previous management experience

Job Responsibility

Manage a team of analysts and senior analysts located throughout the US and India
Optimizing existing late stage collections and recovery strategies pertaining to legal treatments, asset sales, external agencies, and internal recovery unit
Working across Internal Recovery and Agency risk peer groups to optimize full end-to-end recovery life cycle of accounts from both a lifetime liquidation and Net Present Value perspective
Representing Risk Management on inter-departmental Process Teams
Participating in creating system requirements for new collections and recovery strategies and represent Risk Management throughout the development life cycle of a new strategy or policy
Making recommendations and communicating the results to senior management
Evaluating effectiveness of current collections and recovery policies and strategies
Making significant contributions in the development of analytical tools used in the assessment of Collections and Recovery risk and policy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

What we offer

Medical, dental & vision coverage
401(k)
Life, accident & disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave) and paid holidays

Fulltime

Administrative Coordinator

We are looking for a highly organized and efficient Administrative Coordinator t...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in administrative or office support roles
Exceptional attention to detail with the ability to manage multiple priorities simultaneously
Comfortable working in a dynamic and deadline-driven environment
Proficiency in Microsoft Office Suite, including Outlook, Excel, and Word
Strong communication skills, both verbal and written, with excellent organizational abilities
Ability to adapt quickly to changing needs and provide proactive support
Dependable and capable of working independently while contributing to team goals

Job Responsibility

Provide comprehensive administrative assistance to the Majors Tenant Lease Analysts, including handling documentation, reviewing charges, completing forms, and managing address updates
Support the Legal and Majors teams by coordinating daily workflow activities and ensuring timely completion of assigned tasks
Process legal fees efficiently and prepare detailed legal and collection packets
Organize, compile, and maintain essential documentation needed for legal proceedings
Assist Lease Analysts with data entry, preparation of documents, and follow-up on various tasks
Ensure all administrative processes are accurate and completed within set deadlines
Handle general account-related administrative responsibilities to facilitate smooth operations
Collaborate with team members to ensure alignment and effective communication across departments

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Collections Analyst

As a Collections Analyst based in Chicago, you will be a core member of the Cred...

Location

United States , Chicago

Salary:

85000.00 - 110000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

Minimum of 3 years experience in collections, financial operations, or account recovery, ideally within lending, banking, fintech, or payments
Proven ability to manage a portfolio of overdue accounts, including working capital loans, overdrafts, charge cards, and hardware financing
Experience handling sensitive merchant situations with professionalism and tact, while ensuring contractual obligations are met
Strong understanding of repayment behavior, recovery strategies, and legal considerations around default and breach
Familiarity with relevant compliance and regulatory frameworks (e.g. collections and servicing regulations in the US) is preferred but not required
Comfortable working with internal stakeholders such as Risk, Legal, Product, and Finance to resolve complex cases
Experience with collections tools, CRM systems and basic reporting tools
Results-driven and goal-oriented
Able to balance empathy and firmness in challenging conversations
Comfortable in a scaling environment, helping to define processes and build for automation

Job Responsibility

Engage directly with merchants in arrears via email and phone to resolve missed payments, explain contractual obligations, and guide them through resolution paths
Monitor portfolio performance, track delinquency rates, and maintain accurate logs of merchant communications and case status
Identify breaches of agreement (e.g. licensing issues, unauthorized business activity) and work with Legal and Credit Risk teams on next steps
Coordinate with internal teams on repayment plans, escalations, and recoveries, ensuring a consistent and compliant approach
Contribute to the design and refinement of collections tooling, automation, and workflows, supporting a scalable operation
Ensure all recovery activities are conducted in accordance with applicable regulatory, legal, and compliance requirements

Fulltime

Business Analyst IV

We are seeking a versatile and detail-driven Business Analyst to support the dev...

Location

United States , Houston

Salary:

Not provided

Airswift Sweden

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, Information Systems, Legal or a related field
5+ years of experience in a Business Analyst role, preferably in a legal or professional services environment with experience working on reporting or data visualization projects
Experience creating mock-ups using tools like Figma, Balsamiq, or PowerPoint
Strong understanding of reporting tools (e.g., Power BI) and data concepts
Strong understanding of data models, DAX, and Power Query
Strong analytical and problem-solving skills
Excellent troubleshooting skills with the ability to diagnose and resolve data or reporting issues
Strong communication and collaboration skills
Detail-oriented with a focus on usability and data integrity

Job Responsibility

Requirements Gathering & Documentation: Work closely with business stakeholders to understand needs and translate them into clear, structured requirements. Elicit requirements and specifications through use of interviews, document analysis, workshops, surveys, business process documentation, use cases, and task and workflow analysis
Dashboard Design & Development: Collaborate with business users to design and iterate on Power BI dashboards that deliver actionable insights
Mock-Up Creation: Design wireframes and mock-ups to visualize solutions and guide development efforts
Developer Collaboration: Act as a bridge between business and technical teams, ensuring developers have the context and clarity needed to build effective solutions
Testing & Troubleshooting: Validate functionality and data accuracy
identify and resolve issues related to data sources, logic, and visualizations
Stakeholder Feedback: Facilitate review sessions, gather feedback, and iterate on solutions to ensure alignment with business goals
Process Improvement: Collect and analyze data from multiple sources to identify root cause of process issues and challenges
Creation of initial communications and visual presentations
Responsibility for creating service tickets and tracking progress both internal and vendor tickets

Fulltime

Legal Fellow - Human Frontier Collective

The Human Frontier Collective (HFC) Fellowship brings together top researchers a...

Location

United States

Salary:

80.00 - 100.00 USD / Hour

Scale

Expiration Date

Until further notice

Requirements

JD, LLM, or currently enrolled in a prestigious 2L/3L program
Bar admission in any jurisdiction strongly preferred
Experience as Attorney/Associate, Legal Analyst, Counsel, Law Clerk, In-House Counsel, Legal Researcher, or Law Professor
Demonstrated expertise in legal research, analysis of regulatory frameworks, constitutional law, case law interpretation, and drafting legal briefs
Detail-oriented, innovative thinker with a passion for financial technology and a commitment to collaboration

Job Responsibility

Collaborative Work: Get invited to engage in high-impact projects with our partnered AI labs and platforms. Design complex real-world scenarios, evaluating model outputs for accuracy and regulatory alignment, and providing targeted feedback to improve performance across domains like compliance, litigation, case law, and contract analysis
HFC Community: Beyond the work, you’ll become part of a supportive, interdisciplinary network of innovators and thought leaders committed to advancing frontier AI across domains
Contribute to Research Publications: Collaborate with Scale’s research team to co-author technical reports and research papers—boosting your academic visibility and professional recognition (e.g., SciPredict, PropensityBench, Professional Reasoning Benchmark)

What we offer

Advance Legal AI Solutions: Apply your legal expertise to address complex, real-world challenges where your judgment shapes advanced AI reasoning and supports critical legal decision-making
Professional Development: High-impact legal experts expand their influence through review projects, advisory roles, and research—while deepening their AI expertise, sharpening legal analysis skills, and gaining practical experience with innovative AI tools for the legal field
Join a Top-Tier Network: Collaborate with a global network of academics and experts to advance responsible AI through impactful, flexible research and training. 80% of our members come from leading institutions
Flexible Schedule: Set your own schedule, with flexible 10–40 hour weeks that fit around your life and other commitments
Competitive Pay: $80–$100/hr, depending on projects, skills assessment, and location

Legal Fellow - Human Frontier Collective

The Human Frontier Collective (HFC) Fellowship brings together top researchers a...

Location

United Kingdom

Salary:

80.00 - 100.00 USD / Hour

Scale

Expiration Date

Until further notice

Requirements

JD, LLM, or currently enrolled in a prestigious 2L/3L program
Bar admission in any jurisdiction strongly preferred
Experience as Attorney/Associate, Legal Analyst, Counsel, Law Clerk, In-House Counsel, Legal Researcher, or Law Professor
Demonstrated expertise in legal research, analysis of regulatory frameworks, constitutional law, case law interpretation, and drafting legal briefs
Detail-oriented, innovative thinker with a passion for financial technology and a commitment to collaboration

Job Responsibility

Collaborative Work: Get invited to engage in high-impact projects with our partnered AI labs and platforms
Design complex real-world scenarios, evaluating model outputs for accuracy and regulatory alignment, and providing targeted feedback to improve performance across domains like compliance, litigation, case law, and contract analysis
HFC Community: Become part of a supportive, interdisciplinary network of innovators and thought leaders committed to advancing frontier AI across domains
Contribute to Research Publications: Collaborate with Scale’s research team to co-author technical reports and research papers—boosting your academic visibility and professional recognition

What we offer

Advance Legal AI Solutions: Apply your legal expertise to address complex, real-world challenges where your judgment shapes advanced AI reasoning and supports critical legal decision-making
Professional Development: High-impact legal experts expand their influence through review projects, advisory roles, and research—while deepening their AI expertise, sharpening legal analysis skills, and gaining practical experience with innovative AI tools for the legal field
Join a Top-Tier Network: Collaborate with a global network of academics and experts to advance responsible AI through impactful, flexible research and training
Flexible Schedule: Set your own schedule, with flexible 10–40 hour weeks that fit around your life and other commitments
Competitive Pay

Parttime

Ar & Collections Analyst

The Accounts Receivable & Collection Analyst position focuses on collecting outs...

Location

United States , Atlanta

Salary:

Not provided

Carter's

Expiration Date

Until further notice

Requirements

Excellent written and verbal communication
1-3 years’ experience in accounts receivable and collections with the ability to reconcile credits & debits
Commitment to customer service, with the ability to build productive relationships with internal and external business partners.

Job Responsibility

Manage accounts receivable portfolio including collections, and chargebacks/disputes as assigned by manager
Arrange and manage customer payment plans and negotiations
consult with the Manager of Credit & Collections including legal for severe and critical past due accounts
Reconciliation and performance analysis of customer accounts providing KPI metrics to senior management, preparation of ad-hoc reporting, including but not limited to customer contracts, dispute resolutions, current aging status and/or others, as assigned by management
Analyze research, and resolve past due items maintaining collection standard of 90% current aging status for assigned accounts: liaison with customer contacts via telephone, email, and customer web portals to collect data from various customer locations, resolve payment issues, facilitate collections and analyze credit exposure
Access and navigate customer websites/portals to retrieve invoice payment information, claim copies and/or to resolve disputed / unpaid balances
Look for opportunities to streamline the process by partnering with IT and the vendor community
Maintain detailed documentation of collection activity, including customer contacts, follow up on open items and account resolution status in SAP
Serve as SAP Collections SME to provide training and support to internal business partners, including Order Management Logistics (OML), Sales and Distribution Center (DC) personnel to resolve operational and compliance issues
Ability to track and manage various projects simultaneously in a high-volume retail environment

What we offer

Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

Fulltime

Senior Recovery Analyst, Financial Products

As a Senior Recovery Analyst based in Chicago, you will be a core member of the ...

Location

United States , Chicago

Salary:

85000.00 - 110000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

Minimum of 3 years experience in collections, financial operations, or account recovery, ideally within lending, banking, fintech, or payments
Proven ability to manage a portfolio of overdue accounts, including working capital loans, overdrafts, charge cards, and hardware financing
Experience handling sensitive merchant situations with professionalism and tact, while ensuring contractual obligations are met
Strong understanding of repayment behavior, recovery strategies, and legal considerations around default and breach
Familiarity with relevant compliance and regulatory frameworks (e.g. collections and servicing regulations in the US) is preferred but not required
Comfortable working with internal stakeholders such as Risk, Legal, Product, and Finance to resolve complex cases
Experience with collections tools, CRM systems and basic reporting tools
Results-driven and goal-oriented: focused on achieving repayment outcomes while maintaining positive merchant relationships
Able to balance empathy and firmness in challenging conversations
Comfortable in a scaling environment, helping to define processes and build for automation

Job Responsibility

Engage directly with merchants in arrears via email and phone to resolve missed payments, explain contractual obligations, and guide them through resolution paths
Monitor portfolio performance, track delinquency rates, and maintain accurate logs of merchant communications and case status
Identify breaches of agreement (e.g. licensing issues, unauthorized business activity) and work with Legal and Credit Risk teams on next steps
Coordinate with internal teams on repayment plans, escalations, and recoveries, ensuring a consistent and compliant approach
Contribute to the design and refinement of collections tooling, automation, and workflows, supporting a scalable operation
Ensure all recovery activities are conducted in accordance with applicable regulatory, legal, and compliance requirements

Fulltime

Legal Collections Analyst

Robert Half

Location:
United States , Chattanooga

Category:
Legal

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 03, 2026

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