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Manage the end-to-end preparation of client invoices by reviewing draft bills, making requested updates, and completing all steps required for final submission
Process complex billing tasks such as dividing charges among multiple parties, applying retainer balances, and ensuring invoices align with matter-specific arrangements
Convert attorney and paralegal time entries into client-ready invoices while following outside counsel guidelines, agreed rates, and billing schedules
Submit invoices through electronic billing portals and investigate rejected or delayed submissions to secure timely acceptance
Handle a high volume of billing each cycle while maintaining accuracy across charges, supporting records, and client documentation
Research billing questions, resolve exceptions, and respond promptly to inquiries related to invoice status, edits, and client requirements
Partner with the Billing Manager and internal team members to keep deadlines on track and support both immediate billing needs and longer-term process improvements
Use legal billing systems to identify and troubleshoot technical issues that may affect invoice generation, edits, or electronic transmission
Requirements
At least 3 years of billing experience in a services environment that requires close attention to detail, with direct legal billing experience required
Proficiency with Microsoft Office applications, particularly Excel and Outlook
Hands-on experience with legal billing platforms, with Elite 3E strongly preferred
Familiarity with third-party e-billing tools such as eBilling Hub or comparable systems
Ability to manage multiple deadlines, organize work efficiently, and maintain close attention to detail
Knowledge of electronic invoice submission processes, budgeting considerations, and timekeeper-related billing requests
Strong written and verbal communication skills, with the ability to remain composed in a high-pressure environment
Associate degree preferred, though not required
Nice to have
Associate degree
Elite 3E experience
Experience with eBilling Hub or comparable systems