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Reports: Work monthly litigation report provided by area manager
code/note Oracle accordingly
Handle Tax Dockets and DWOP hearing dockets
Document Production: Prepare and E-file Petitions, Amended Petitions, Disclaimers, Notices of Court Docket Settings, Notices of Cancellation, Interventions, and Judgments
Code Oracle and ACT, mail documents to defendants, and upload all documents to the digital file room
Address Research: Use integrated software and internet tools to locate defendants and necessary parties for citation issues, bad address returns, and improper service
Issue Citations/Citation by Posting: Prepare and E-file Citations and Citation by Posting
Prepare Motions & Orders for Appointment of Attorney Ad Litem upon issuance
Forward Out-of-County Citations: Mail citations to appropriate constable or sheriff’s department with cover letter
Enter citation costs into Oracle
Handle Inquiries: Respond to inquiries regarding tax account status, payoffs, suit information, and payment agreements
Phone Support: Answer taxpayer calls and handle inquiries from attorneys, lienholders, and title companies
Other Duties: Perform all other duties as assigned to assist taxpayers, attorneys, and area managers
Requirements:
High School Diploma required
College Degree is a plus
Experience with Title, Oracle, and E-filing preferred
Must be able to work a 40-hour week, including occasional rotating Saturdays
Proficiency in Microsoft Office programs
Efficient time management and ability to multitask
Strong organizational and problem-solving skills
Keen attention to detail
Professional communication skills, both verbal and written
Ability to work in a high-volume, fast-paced environment
Reasonable computer skills, including Microsoft Word and Excel
Initiative and ability to prioritize responsibilities
Professional demeanor and ability to work with diverse personalities
Nice to have:
Experience with Title, Tax, Appraisal, E-filing, and Oracle is a plus
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