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Robert Half is seeking a legal assistant to support a Sandy Springs law firm with Veterans Disability Benefits claims and appeals. The role involves close collaboration with attorneys, case managers, and clients, requiring strong organizational skills and a deep understanding of VA disability claims processes.
Job Responsibility:
Retrieve and organize VA decisions, notification letters, and other records from the VA system, ensuring all essential documents are promptly captured and stored
Accurately enter and maintain relevant materials in the firm's case-management system to support legal analysis
Prepare and draft VA forms, responses, and supporting materials based on legal guidance provided by attorneys
Assemble and submit evidence for claims, ensuring completeness and adherence to case requirements
Monitor claim statuses, deadlines, and VA actions to provide real-time updates to the legal team
Update internal milestones and integrate new documents and correspondence into case files without delay
Communicate with clients in a meticulous and empathetic manner, addressing inquiries and providing detailed updates on case progress
Coordinate with Accredited Agents and Case Managers to gather additional information or follow up as needed
Ensure all communication and documentation align with firm standards and meet quality expectations
Requirements:
Proven experience in handling Veterans Affairs disability claims or legal documentation related to VA processes
Strong organizational skills, with the ability to manage multiple case files and deadlines effectively
Proficiency with case management software and other office technology
Exceptional written and verbal communication skills, ensuring accurate and clear interactions with clients and colleagues
Ability to work collaboratively with attorneys, case managers, and third parties
Emotional intelligence and customer service skills to address client concerns with professionalism and empathy
Familiarity with VA platforms such as VA.gov or Direct Upload for submitting documents
A solid work ethic and eagerness to learn about VA disability ratings and benefits processes