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This position will offer administrative clerical support for the World Relief Triad (WRT) Immigrant Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Triad. The position is based in the WRT Winston Salem office but may require covering days in the High Point office as well.
Job Responsibility:
Facilitate in-person and telephone intake of new and existing clients
Schedule client appointments and administer reminder phone calls
Answer and screen all incoming phone calls for the ILS department and direct accordingly
Manage/direct all outgoing and incoming mail for all office
Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client and/or ILS specialist
Provide additional administrative support to ILS specialists as needed
Conduct case follow up on incomplete files
Maintain adequate office supplies for the department and coordinate orders when necessary
Participate in ILS department meetings
Train and oversee administrative interns and volunteers to assist with administrative tasks
Requirements:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
High School Diploma
Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
Committed to welcome the immigrant community, the general public, and other staff to World Relief
Highly organized and a willingness to multitask
Proficiency with Microsoft Word & Excel
Professional verbal and written communication
Nice to have:
Associate's degree preferred
Familiarity of the current U.S immigration context preferred
Fluency in another language such as Arabic or Dari preferred