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To manage a caseload of RTA litigated recovery cases, whilst delivering robust quality claims handling, with a key focus on maximising recoveries within agreed timescales and to contribute to the general success of the business.
Take practical but commercial approach to settlements
Help team achieve targets for monies recovered and lifecycles
Liaise with sources, experts, third party insurers
Perform to a high level in target orientated environment
Undertake any other tasks as deemed relevant
Requirements:
Previous experience of dealing with customers or other stakeholders in a customer service environment
Previous experience of managing your own caseload of RTA litigated recovery or ULR claims, or hands on experience of managing tasks relating to such cases. Knowledge of liability issues including Road Traffic Act and Article 75
Excellent negotiator with strong communication skills
Competent working with a case management system and good knowledge of MS Office
Good attention to detail and organisational skills
Focus on delivering quality service to clients and the firm